If I could give this zero stars I would. We were flying blind as we weren’t visiting the area to apartment hunt prior to our move. We decided that previous reviews of Cambrian “couldn’t be that bad”. Upon arriving at the leasing office, they couldn’t find our apartment keys, didn’t have the pool & mailbox key. Our apartment key was finally found, but we were told we would have to come back later in the day to get the pool & mailbox key. We returned later that day to pick up the keys & were told
...they wouldn’t have either until early that week. We went back 4 times, over 2 weeks, finally got the pool key but were told the mailbox key could take up to 3 weeks. We went in & asked for a status update & they forgot about it; ended up speaking with a manager & got a key by the end of the day. That was only the beginning of our problems. When we moved in the hot/cold lines for the washer were switched, the oven door glass was broken so we could still use the oven just had to remember that the 400-degree oven glass was exposed. The master bathroom toilet was clogged & screen door was broken. All of the above were taken care of, but after a week of waiting. The icing on the cake comes next, we start to see these little bugs crawling around the kitchen & the bathrooms, we alerted the leasing office as soon as we saw them & found out they were cockroaches. The leasing office had an exterminator come & “treat” the apartment (the treatment seemed like he came in & sprayed Raid) they then fired that exterminator & hired a new one. They fired/hire a few more companies & then ended up rehiring the best company out of all of them. After 3 months of us complaining they sprayed the whole building. The exterminator said there is no reason we should have this problem with the treatments they are doing & us keeping the apartment so clean. When we talked to the leasing office they only could reassure us management is doing everything they could to fix the problem. Well 11 months later we are moving out but still have cockroaches. DO NOT MOVE HERE, unless you like bugs, the constant smell of weed, car alarms going off all the time, music blasting throughout the day/night, & children running up/down the stairs screaming at the top of their lungs. The leasing office never answers the phone, so don’t even bother calling with an issue. We did have an emergency issue with a leak and maintenance responded promptly, but besides that there is not much good about the place.
Max of 2. The refundable pet deposit is a one-time fee of $250. The pet rent is $35 per pet per month.