I've lived in multiple luxury apartments. Coreyll Courts is the worst EVER. It's ridiculous they call themselves "luxury". Read below you'll understand why.
1. Terrible attitude. After one month I moved in, I received an electricity bill. $68 for one month in a one bedroom unit. Obviously, there's something wrong. Very likely they count the previous electricity usage in my account. I went to the office to figure this out and explain over and over. After two weeks, they still couldn't get this
...solved. Their staff Jayden, even said "no one would go back and forth for you" regarding the issue and directly hung up my call! As a management staff, your salary literally paid from our rent and this is your job and responsibility. Esp when you wrongly charged the residents, and you wanted them to pay what they don't owe? How ridiculous!
2. Lost Packages. I dropped off some Amazon packages to return in the leasing office. Total worth over $400. Put a note on them "for UPS pickup". Their staff in the office told me face to face that they'd make sure the packages get picked up. Guess what, they had them lost. I asked them to check out the security camera and they said they found nothing. I went to their manager, not surprisingly, his attitude was very arrogant and said they wouldn't be responsible for that, nothing further. The packages were literally lost in the management office and your staff gave their words to me. How come it's not your responsibility for this? They made me bear with the loss due to their mistake. Unbelievable.
3. Poor quality of construction. If you'd like a quiet place to live, this place is a nightmare. The ceilings are thin like paper. Whenever my neighbors upstairs walking around, it's like elephants stepping. What's worse, they always made noise in early morning and late night during the quiet time. Under this situation, my sleep and mental health had been affected seriously. I reached out to the management many times regarding this, the upstairs hardly made any change. In the end, the noise problem was not solved and the management wouldn't respond to my emails.
4. They charge you for unreasonable fees and put on debt collection without notifying you.
If you're thinking to move in Coreyll Courts, do yourself a favor - look around for other apartments for a happier life. You really don't want to live in a poorly constructed apartment with such terribly unprofessional management.
Max of 3.