I wish I could give 0 stars here. After the building I lived in was bought by this company, my experience was all down hill. There were no longer responses to any issues that I or other tenants had. We had water shut offs regularly (almost weekly), the lawn was left to over grow for better part of 3-4 months, garbage was left on the front lawn, the building was not cleaned regularly. My neighbor had no water in their apartment for over a month because Insight refused to fix the pipes and asked
...them to move out instead. After having packages stolen from their lobby and while moving out Tara L. was increasingly rude, difficult to get ahold of - in many instances unreachable - and did not keep her word in any capacity.
This was an aweful experience - and to top it all off, upon requesting my security deposit be returned post move out - I was blatantly lied to multiple times via writing and over the phone and then sent a letter stating that I owed money to them for cleaning the apartment and fixing things that were broken prior to my move in and reported to the building owners I signed my lease with. This was the most ridiculous renting experience I've ever had and I am dismayed at the fact that they are able to remain in this business.
