Looks nice, in Folsom, but the good parts stop there.
We have lived here for 9 months and to say it has been disappointing is an understatement between the maintenance of the apartments and the management. I thought moving to a nicer area, and paying double the rent, would make a difference but I was mistaken.
1. After moving in to a newly remodeled unit we noticed water damage on both sides of the tub enclosure that was bubbling up the paint because they just painted over existing water damage.
...We asked for it to be fixed so it would not create mold but it was denied by the maintenance guy who showed up. (Great start that they don’t care about fixing water damage and it still smells musty if the door is shut for more than 10 minutes)
4. Also 3 months after moving in the AC unit had a Strong mold smell coming from it and made the whole apartment stink when it would turn on. The maintenance guy sprayed some stuff on it and told us to submit another work order in a week because he knew it wouldn’t work but that the management would not actually service the units until there was multiple complaints. He was right, and it didn’t help so I submitted another work order and it took over a Month for them to come back and fix it! Over a month we lived in, and paid for, an expensive apartment that smelled disgusting!
6. When they turned on the sprinklers the 3rd week of August, I found out that in the middle of the night the sprinklers next to our assigned parking spot were spraying the front driver side of the car creating water spots. I called immediately to let them know, they said it would be fixed that day. 3 weeks later nothing had been fixed. I reported it directly to the manager with photos of the water spot damage that now had occurred. Multiple detailers said the water damage was now permanent and the paint would have to be repainted, the front driver side headlight replaced and windows acid washed. (A few thousand dollars) Instead, I tried to compromise with the management by getting a bid from a shop that specializes in water spots to minimize the severity of them but not repaint and I would live with the damaged paint and headlight until I paid to have it redone in a few years. ($600) Even with this compromise the manager (Amie) still denied to cover this cost to fix the damage.
I will say it is a very nice looking complex, but it has been an extreme let down due to the management and cost quite a bit more than just the expensive rent.
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