Fake luxury, scummy management.
December 14, 2020 - Reseña de Apartments.com
I wouldn't recommend long term living.
I lived at the Amaranth for 1 year beginning in November 2019. The 1BR 1BA apartment was sufficient--though surprisingly cheap in its finishes: bubbling laminate flooring and kitchen shelving not properly secured. Once that very kitchen shelving decided to give out, collapsing on top of me and shattering all of our glassware.
During the pandemic, all the amenities of the building were of course shut down--but as residents we sure as hell still paid for ...
them--no discount for the lack of access to the gym that's been worked into your monthly rent.
Management made sure to send out reminders during the peak of covid to pay rent on time or risk eviction. This building is run by people who will squeeze everything out of their tenants while doing the absolute bare minimum.
The janitorial and maintenance staff at this building was great. During the 1 year stay I put in orders for several of the light bulbs to be replaced multiple times (cheap faulty wiring? cheap bulbs? who knows?) and the staff worked quickly and professionally to care for the issues.
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Property Manager Responded
January 21, 2021
Thank you for your feedback. It helps us improve in these areas mentioned above. We agree that Minvera and Fernando are incredible and keep the building well maintained, including in the homes when we receive work orders. We're very sorry that you did not enjoy your living experience here and we know the pandemic made living in an apartment during shut down even more difficult. The amenity closures here, and all other apartment communities were not by choice, but rather CDC recommendation and we had the amenities reopened before large gyms or other apartment communities opened theirs, while our entire time sanitized every 2 hours. We've been thrilled to have all amenities open during normal hours for months with a reservation and cleaning system in place. In regards to the rent emails, evictions were never threatened nor were late fees charged to any residents throughout this pandemic, we simply have an automated system that sends reminders on the 3rd if there is a balance on the ...
account. We continue to work with residents who have experienced hardships this last year. We wish you the best in your new home. Please reach out if you'd like to discuss your experience, we can be reached at 303.322.2111.
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