We have lived here for almost a year and a half now, and are terribly disappointed with the new management, who took over in the spring of this year (2018). It seems most people know Avesta is one of the worst names in management in the Austin area - this team is no exception. Previous to their takeover, this was quite a nice place to live. The former management was not stellar, but decent. These apartments are older; however, the rent was lower than adjacent competition. We chose to live here
...due to the lower prices, cutesy Far West neighborhood, walking distance to the grocery store and a cafe or two, proximity to our jobs and downtown, as well as attractive green space at the complex. We now regret renewing our lease this past spring, just before the takeover of the new management (unbeknownst to us). Now, our work orders have been outstanding for over two months, with no reply. We never receive notices from the office should packages arrive for us. The grass is not watered as often as before - and it shows in this crazy Texas heat. The former management used to clean up the trash areas; no longer. The dog trash cans are constantly full and overflowing - most of the time, the dog bags are empty as well. They built a "dog park" which borders a busy road and has fence slats large enough for a dog under 30 lbs. to slip through. Furthermore, the complex is in upheaval due to renovation, and our water is randomly turned off throughout weekdays during the summertime. Some of the building exteriors have been "renovated," and look much worse than before. Should complaints or problems arise, an email to the apartment manager will generate no reply. Furthermore, we were overcharged rent for the first three months; amongst other charges, they kept adding a month-to-month fee, though we have a year long lease. Save yourselves and move elsewhere! This apartment complex is becoming a ghost town, since most people seem to be moving out as soon as their leases end. And none of those available units have new tenants.
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