Inadequate property management-don't live here
April 21, 2021 - Reseña de Apartments.com
Save your time and money by living elsewhere. The manager, Marcos, is unprofessional at resolving residential matters and condescending towards the residents. We were charged late fees for having autopay set on the 30th/31st, before rent was due, and somehow didn't get a courtesy email of their mistake of charging our account twice in one day. We were told it was our fault for not notifying management that their system didn't charge us our rent even though we have autopay...
Not only is ...
management ready to charge unnecessary fees, but there is a lack of communication. During Winter Storm Uri, residents received one notification about busted water pipes, and a request to stop asking for further information.
It should be noted that the corporate office of this management company is in Alabama, where they don't know about the Texas property rights nor natural events, hence their negligence towards this property and its residents. I would not recommend this place to anyone.
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Max of 2. Only 2 pets per apartment allowed.