We have lived in this complex since 2020. Prior to the ownership/management switch it was a wonderful place to live with friendly and helpful staff members. Since the switch, it has done nothing but decline in quality. Cannot say enough poor things about management. They refuse to help residents even with the smallest of issues, from retrieving packages that they placed in the wrong lockers in their package room to larger issues like $600 worth of damage sustained to our vehicle that was parked
...in an approved resident parking spot that we pay a monthly fee for. I had essential medical supplies that were placed in the incorrect parcel locker and had photo proof of delivery but when I went to the office to get help retrieving my medical supplies I was told the photo meant nothing and that she could not help me get my supplies, even though she has access to all of the lockers. Sure enough, a few days later, my package WAS in the locker but I was missing my supplies for several days because management neglected to help a long time resident with a seemingly very simple issue. Dog poop everywhere, trash cans and dumpsters are constantly full/overflowing. They do not keep proper records of things like pet fees/deposits paid and will attempt to double charge or add additional fees. Rent has increased in the time we have been here but quality has plummeted. Inconsistent contact information for the office is provided, there are signs on doors with information that is completely outdated so good luck reaching anyone if you have an urgent issue. Typically we avoid dealing with management at all costs because nothing productive ever comes from it, so instead we deal with the poor quality that is provided knowing nothing will be addressed in a helpful or professional manner. We waited months for a replacement water filter for our fridge and are still waiting for the light above our microwave to be replaced, two requests that we thought could be addressed easily. Cannot stress enough how far downhill this place has gone.
Max of 2. A nonrefundable fee of $300 for the first pet and a $200 fee for the second pet due at move-in. A monthly fee of $40 for the first pet and a $20 monthly fee for the second pet. Two pet limit, full-grown maximum weight of 75 lbs. for each pet. Dogs...