Avoid
September 24, 2022 - Reseña de Apartments.com
If you want quiet, parking and customer service from the office do not rent here. After several complaints about our neighbors blaring their music, dropping cigarette butts and bottle caps on our deck they do nothing. Can’t give a noise complaint until after 10:00 pm.
Parking is lacking and they look great in the photos and the model but they are rough. Ask to see an empty unit not the model.
Only gave 1 star for size vs price.
Property Manager Responded
September 30, 2022
Hi Theresa, thank you for taking the time to share this with me. I am sorry to hear you are having these issues, however this is the first I am hearing about these struggles. I certainly would like to address these issues with you; however, I could not identify an apartment number associated with your name after looking you up. If you could give me a call at (303) 373-4900 or email me at redstonemgr@nals.com with an apartment number/building, I would be happy to discuss this further. We are a non-smoking community and if caught, this infraction carries a very hefty fine; with the evidence you're describing you have, I can definitely take action. I can also send my Grounds Crew over to pick up the area around your apartment. In addition, I would like to point out we do have Metropolitan Security Services patrolling throughout the night and they are happy to take calls beginning at 9 pm at (720) 351-2233 to address and document excessive noise. Any reports I receive from them confirming ...
excessive noise, we do address accordingly. Parking can definitely be frustrating, so much so, most of the apartment communities in this area charge an extra fee, in addition to rent, just to park in an open space in their lot. As a reminder, we do offer standard garages for a monthly charge, however, we do not charge extra fees on top of rent to park in an open space in our lot. Providing excellent customer service is always something we strive for while making meaningful efforts to improve upon every day, your feedback will help us do just that. I thank you for bringing this to my attention and hope to hear back from you soon. Jessica C., Community Manager.
Max of 2. | Restrictions: Breed Restrictions apply. Pit Bull, Staffordshire Bull Terrier (American/English); Rottweiler; Doberman Pinscher; Chow; German Shepard; Mastiff (Bull or Cane Corso); Malamute; Husky; Presa Canario; American Bull Dog; Great Dane; A...