Roaches
April 16, 2025 - Reseña de Apartments.com
This review is long overdue, but after completing two full 14 month leases at this property, I feel future tenants deserve a clear picture of what to expect. While I have no desire to interact with management again, I hope this helps others make an informed decision.
Pros:
The pool is a great amenity, though it can get crowded, especially with unsupervised kids or the occasional group of high schoolers hopping the fence. To their credit, management did eventually step in.
The gym is clean, ...
well-maintained, and one of the better ones I’ve seen in an apartment complex.
The community layout is great for walking and spending time outdoors.
There are two dog parks, which is a plus for pet owners.
The units are spacious with plenty of room to spread out.
Cons:
The carpet in our unit was noticeably old, worn, and held onto odors despite regular cleaning.
And now, the real problem: the roaches. This wasn’t a minor issue, it was a full-blown infestation. We kept our apartment spotless with weekly deep cleans, used airtight containers for all food, avoided cardboard, followed every bit of pest control advice, and still… they never went away.
I put in constant service requests sometimes back to back and it felt like they were just doing generic treatments that weren’t targeted for roaches. I took off work multiple times to speak directly with the pest control technician. He was helpful, but even he admitted the source was likely a neighboring unit.
We found roaches in the stove (yes, crawling around the clock display), cabinets, dishwasher, fridge, microwave, light fixtures, and walls (some pictures attached). We slowly used our kitchen less and less. It returned cleaning everything prior and after cooking.
When we brought sticky traps covered in roaches to the office to show how bad it had gotten, Georgia refused to come near us. She didn’t want to hear it, didn’t want to help, and essentially left us to deal with it on our own. Our online service requests led nowhere, and the lack of urgency or empathy was incredibly frustrating.
We ended up throwing out several belongings just to avoid taking the freeloading roaches with us when we moved.
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