The building staff are unprofessional, unorganized, and rarely answer emails and phone messages timely or even at all at times.
We have had 4 false fire alarms since moving in, 3 of which were in the middle of the night between 1 and 3 am. Families were out in the street at night with their pets and kids. People had work in the morning and got no sleep. Because this happens so frequently, people have stopped taking the alarms seriously which is a safety hazard.
We have paid $15/month to keep
...our stuff in an indoor storage unit in the basement of the building. There was a break in and we had over $1,000 of camping gear stolen. The building staff wouldn't even do the bare minimum of giving us the $15/month we paid just to have all of our stuff stolen. There are no security cameras or any way to prevent this from happening again.
The parking garage (that we pay the high amount of $95/car/month for is really unreliable. They have you evacuate the garage twice for multiple days throughout the year and sometimes we come home and there's an event so you can't find a spot or have a lot of difficulty doing so.
The insulation sucks and our apartment is freezing throughout the winter even when we run the heat, which makes our bills extremely high.
Do not walk, RUN away from this building and rent somewhere cheaper, more secure, and where the staff will show you respect.
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