Residences of Troy Apartments - Troy, MI

returned from a month-long trip to Korea, nothing had been done. Lack of Responsibility Whenever I raised concerns, management repeatedly asked me to "be patient," yet no action was taken. They often promised to fix issues "the next day," but the problems remained unresolved. This is not a matter of me being impatient—it is a clear case of management being unprofessional, irresponsible, and disrespectful of my time. Would not recommend this place to anyone. This version keeps your points clear and structured while maintaining a professional and firm tone. Let me know if you want any further refinements!

you for cleaning the apartment for painting and replacement of the carpet.

it to be heard. The heating is inconsistent in the winter as it has a threshold temperature to activate. Also, the staircases could be used to shoot horror movies in.

never cared. They never gave discounts on rent for the inconvenience. Greedy and terrible. I found a much better apartment in the area.

into even if its a new build. But the attention and time that Xavier has taken to answer all my questions and concerns, as well as get things taken care of is extremely appreciated and just goes to show a great level of professionalism.

only if they answer. The doors are constantly left open and the secure doors are secure because the locks are jammed. The elevator is constantly out. The one that works slightly better you can not actually put anything heavy in. THERE ARE REGULAR WATER PROBLEMS from no hot water to actual floods and water coming from the walls. I could not tell you who the current manager is there has been so many. The only person I accidentally ran into (Sara) kept a smile on her face while telling me, she will look into things and get back to me. Never asking my name or apartment number. What a joke. The pictures are nice, thank goodness for filters, however you can not see that the building is freezing. In the summers, its hot. (ac unit is a window unit found at home depot) Heat is supposedly included but if you want to stay warm, get a space heater. I'm giving this 2 stars because my neighbors, who happen to be a younger crowd, really love it here. As long as you pay the rent you can get away with ANYTHING! I mean anything! You can even win money off paying rent slightly early, a great sign from a great company that apparently can not keep this place staffed regularly. Who ever happens to be reading this from the constantly empty office. Do not respond. This review is not for you. It is to inform new people on what they are actually getting when moving here. The fake reviews claim to love the pool in the dead of winter. The pool is outside and only open in the summer. I fell for it and am hoping others do not, especially for the price. New renter, there are plenty of apartments within walking distance near here. Run from this place, but watch your step there's dog poop everywhere!