Best on-site management
May 4, 2024 - Reseña de Apartments.com
In complete transparency (because I have definitely had my negative experiences with past apartments)
Surprisingly, I don’t have any complaints about this community. Amazing on-site manager and no bugs, and those are typically my biggest concerns. I wish I didn’t have to leave because I was so comfortable in my home here.
I read other reviews and I’m confused because in my experience, although I only communicate with the on-site manager & rarely the head management, I moved into this complex ...
when it was under a different company a few years ago & I was worried when the previous company was bought out by The Rise because of my relationship i made with the former office managers & hesitant of change.
However, the Rise took over very fast, instantly upgrading the property and I realized how much more professional they were.. There were actually a lot of changes needed regarding not only appearance, but also security, reliability in maintenance and overall more involvement in tenant care I didn’t realize the former company was lacking.
Jonathan, the manager that runs the office, is probably the best apartment manager I’ve had in all of my living experiences. & the sole reason I wanted to leave a review. I regret initially giving him a hard time because of issues the old company left me with I hadn’t yet realized. After more interactions with him I learned he genuinely cares for the well-being of us tenants & made me so comfortable to come in at any time assuring me he’s always there to help. He really enhanced my living experience here & I don’t think I’ll ever live in a community with a more reliable office manager than he has been. Probably the biggest reason I’ll miss living here the most because I feel he was not only a great manager but also felt like a friend.
I would definitely recommend this community to others if you want an affordable, unproblematic and very well managed living experience
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