Issue with property management!
January 24, 2025 - Reseña de Apartments.com
I moved here in 2022 and have lived here up until now in 2025 with no problems. This current management is a huge letdown! Renovations were done recently & did a sloppy job. It’s currently winter here & I’ve filed a work order which still hasn’t been completed. Worst of all is the management. The assistant property manager especially has a very condescending, unpleasant & downtrodden attitude whenever I’ve shown up to the office for anything. Her name is Jessica Herndon, Caucasian woman with long ...
strawberry blonde hair in case anyone runs into her. Not sure if she’s just always rude like this or if it’s towards people of color especially but I’m uncomfortable around her every time I see her there. Someone like her should not be in this business if she doesn’t have a heart for people. Having respect for people is the most basic principle of business, we are residents who have lived here longer than her career at Riverside Station. Hope she changes her attitude or gets out. Not happy here!
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Property Manager Responded
January 28, 2025
We're truly disheartened to hear about the issues you've encountered. It's our mission at Riverside Station to provide a comfortable living environment and a high level of service. It's unfortunate to hear that you've had a less than satisfactory experience with our team and the recent renovations. We aim to address all work orders promptly, and we apologize if yours hasn't been completed yet. We are committed to treating everyone with respect, and we're sorry if you felt otherwise. We invite you to get in touch with us directly to discuss your concerns further. Thank you, Riverside Station.
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