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October 6, 2025 - Reseña de Apartments.com
I applied for an apartment at Skye Reserve (Brandon, FL) in June 2025 and was approved. After paying all move-in fees ($375 application, $500 security deposit, $856 prorated rent), management canceled my lease on September 12, 2025. I was told I’d receive a full refund of $1,731, but the refund check they sent bounced on September 30, 2025, and they have not responded to multiple calls or emails since.
I’m sharing this so future renters are aware of my experience and to encourage management to ...
resolve outstanding refund issues promptly.
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Property Manager Responded
October 9, 2025
Hi there. We're concerned to see this feedback as we take great pride in assisting all our residents and guests with helpful, professional service. We'd like to clarify that your previous refund check was valid for 60 days, and it was cashed around the 90-day mark. Our team has since contacted you to better assist you and reissue a new payment to you directly; however, we have not heard from you. We invite you to reach out to our office at skyereserve@rpmliving.com for further assistance. We hope to hear from you soon so we can work towards resolving your concerns.
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