PLEASE READ BEFORE LEASING. I moved in 07/07/2023 and I still do not have Wi-Fi in my unit and am still having an ongoing back and forth with Cox and Spring Lakes on a resolution. Two technicians have been over and am working on scheduling a third one to come in to see if they can assist. It has been close to 6 months. The Cox escalations rep mentioned that since this property is older, about ALL units need to be re-wired soon. I am working from home twice a week and am attending my masters
...program and I have been having to use Hotspot off my phone to connect to the internet. They don't check for this before you move in or let you know. I thought I'd share my experience with you. Second, homelessness is a problem, but specifically in this property. When I first moved in, my wife and I noticed there were people staying in cars, but it was not a big deal. Recently, over the past 2-3 months, non-residents have been hanging out in the laundry area and around the property. This is due to the availability of shower heads in common areas and the laundry rooms doors not closing properly. I have had to come home multiple times because my wife has to change the loads, but there are guys there washing their clothes . On 11/22/2023 I was far from home when a man clearly on substances was blocking the walkway to our door and in front of the laundry room. Thankfully the manager answered my wifes phone call and came to assist her and escort him away from the area. I say thankfully because I had already had conversations with this about them and they disregarded me saying to call the Sheriff's office or Patrol. Keep in mind Patrol only comes once a day at 10PM. If you still decide to move here. Be prepared to leave a ton of voicemails and send them emails because they are almost never available to take a phone call or speak to you in person. Today, after waiting 7 days for a response from the manager in regards to my lease break, he completely disregarded me again after mentioning he was going to talk to the Regional Manager about this. For the money they charge for rents here, you are better off trying a different community down the street that does not belong to this property management company.
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