Verified RenterEnviado por un residente verificado de la comunidad de apartamentos. Los residentes participantes pueden recibir puntos de recompensa a cambio de publicar una reseña durante su período de alquiler, independientemente de la naturaleza de la reseña
August 14, 2026 - Reseña de Apartments.com
I reported an issue with the hallway A/C on July 2, 2025. After many, many follow-up emails, the issue was finally repaired more than a year later, in 2026.
Throughout that time, I repeatedly had to reach out for updates and push for the issue to be addressed. The eventual explanation was that the delay was due to the vendor. Given the amount of time that passed and the number of times I had to follow up, I have serious doubts about how promptly the issue was actually escalated.
A maintenance ...
issue can happen anywhere. What matters is how management responds when something goes wrong, and unfortunately, my experience was that persistent follow-up was required to get a basic common-area issue resolved.
Leer Más
Property Manager Responded
August 17, 2026
Thank you for sharing your detailed feedback. We’re sorry to hear about the extended timeline you experienced with the hallway A/C issue and the repeated follow-up required to receive updates. We understand that while maintenance issues can occur, timely communication and follow-through are important when addressing them. If you would like to have your experience reviewed further, please contact our Customer Care team at CustomerService@druckerandfalk.com so the details can be evaluated.
Max of 3.