Prospective residents should carefully consider whether this level of responsiveness meets their expectations. maintenance and safety concerns that remain unresolved.
In late July 2025, a main water line broke in our bathroom ceiling. Maintenance patched the hole and said a third-party vendor would repair the pipe and drywall. Instead, another maintenance employee fixed the pipe but left a large open hole in our bathroom ceiling for three weeks. During that time, dust and debris continuously blew
...into the apartment. I had to attempt to seal it myself, but wind created a suction effect that pulled coverings loose. I was exposed to whatever particles were coming through that opening. Afterwards, I started to develop breathing issues that I have never previously experienced, but thought was allergies.
In October 2025, when the hot water heat system was activated, we had no heat. After attempting a repair, the system became stuck on with no way to turn it off. A maintenance worker removed the hallway thermostat, drilled new holes in an exterior wall, and ran wiring across the heating fins. When I raised safety concerns about the wiring being placed against surfaces that become very hot, I was told it was not a violation, even though the plastic coating started to melt. In our lease agreement, we signed an addendum specifically stating that residents should not put holes into exterior walls due to possible exposure. However, during the October heating repair, maintenance drilled two large holes into an exterior wall to relocate the thermostat and run wiring. These wall penetrations remain unsealed, and during strong winds debris blow directly into our living space. My breathing issues have worsened since then, and in the past week I have required urgent care and ER visits, with no signs of viral illness.
Additionally:
Mold that was present near a ceiling light fixture in a main common area when we moved in has continued to grow and has not been addressed.
Rubber stair safety protection has been missing for over eight months.
A malfunctioning fire alarm panel was reported February 7, February 13th, and has not been fixed.
Monthly rent charges do not match the signed lease. An “environmental fee” appears inconsistently, and the total due varies $10–$25 above lease terms. I have been told if I do not pay the incorrect amount, I will be charged late fees and face eviction.
I have sent multiple emails, left voicemails (phones are rarely answered), no response.
Max of 2.