Awful Experience
May 7, 2025 - Reseña de Apartments.com
My experience over the last 6 months of my lease has been awful. This apartment complex is now requiring “quarterly inspections of units”. Meaning they now require you to allow them to “inspect your apartment” once every three months. I have never experienced that from an apartment complex before.
Terrawood does a terrible job at enforcing any of the apartment rules. The dog park is constantly covered with dog poop, there are loud gatherings into 2 AM in the main common area/fire pit area. Last ...
weekend it quite literally shook my apartment until midnight because there was an unsanctioned event with 200+ people at it literally in the center of the apartment complex.
I feel as though this apartment complex has been losing residents at a rapid rate; and they have no lowered the standards of who can live here. It’s starting to become more like Oak Cliff here, and less like Grapevine. Safe to say I will not be renewing.
If Terrawood focused more on vetting who they allowed in, none of these problems would be occurring.
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Property Manager Responded
May 13, 2025
Dear Jonathan,
Thank you for sharing your feedback regarding your experience at Terrawood. I truly value all resident feedback, and I’m sorry to hear that your time here has not been up to your expectations.
I understand the concerns you've raised about the quarterly inspections, the dog park maintenance, the noise issues, and the overall changes in the community. These are important issues, and I would appreciate the opportunity to speak with you directly to address them. It’s crucial that we understand your perspective fully so we can work on improving the aspects of the community that are affecting your experience.
Could you please come in to speak with me in person? I believe a conversation would help us better understand your concerns and allow us to find possible solutions moving forward. We take all resident feedback seriously and want to ensure that we’re providing the best possible living environment for everyone.
Please let me know a convenient time for you to come by, or ...
feel free to reach out if you'd prefer to discuss these matters over the phone.
Thank you again for sharing your thoughts, and I hope we can resolve these issues together.
Best regards,
Terrawood Management
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