Lived here for 2.5 years, starting from when the building first opened. It was nice being close to the city, the highlands and Jefferson Park. But at this point the cons far outweigh the pros. My car was stolen from the “secure garage”, along with many others. Packages and food stolen from inside. And it’s not that the elevators break “sometimes”. They are constantly broken. Having spoken to elevator maintenance and the original maintenance staff of the building, they can’t be permanently fixed.
...They were built/installed too quickly. They will always break and need to be fixed. Staff while I was there as of a couple months ago was impressive in their perceived care for your issues. But gave little care to execution and follow through. I’ve been working with corporate for going on 2 months to resolve issues with my final bill because all messages sent to management were ignored.
Short summary of other issues over my time at the Alcott:
- shooting outside, bullet damage to front of building and gym glass (2021)
- stolen cars, bikes, packages, gym equipment and food
- homeless sleep inside parking garage and elevator lobby
- surrounding parking lots are used by local kids to do burnouts and set off fireworks. At all hours.
Again, the location of the building made having fun, easy. But constant minor inconveniences and occasional major inconveniences make this place, overall, a dump.
Max of 1.