Worst experience
August 16, 2023 - Reseña de Apartments.com
I went this afternoon to inquire about a one-bedroom apartment. Upon entering, I made eye contact with the agent to the right. First, she did not get out of her chair to greet me which you would think is customary. I asked to see a one bedroom or studio apartment. She informed me that they did not have any available. She gave me an inquiry list with all of the amenities. No model to show to get some idea what they look like. I had to keep asking her questions for something that should have been ...
given. After I continued to ask questions, I could tell it was not going to end well. I left. She did not offer to obtain my information for future reference. She did not ask me my name. She did not offer refreshments while I wait. She did not offer to show me at least the amenities on the property even though a one bedroom would not be available until the end of September. So red flags all the way around. If I had a choice to rent from them after this experience, I would keep driving by. Please welcome your guest being they know nothing about your property. Do better with customer service. Make efforts to show you are willing to assist in locating an apartment. If I could give a ZERO star. I tore all of the paperwork into piece upon entering my car. Thank you for letting me see your true colors.
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Max of 2. A non-refundable pet fee is due at move-in: $300 for one pet and an additional $200 for a second pet. Pet rent is $20/month per pet. Veterinary records are required at move-in and may be requested at renewal.