Unimpressed after change in management
July 18, 2026 - Reseña de Apartments.com
I have lived at The Broadway for 14 months. The first 11 were pretty good, aside from the occasional errant fire alarm, no major complaints. Since the transition to AIR Communities management, I have been incredibly frustrated. Communication has broken down (maintenance showing up at my apartment unexpectedly), 'fees' have been increased to get around making too large of increases in the rent, and they denied my ESA letter despite my having been approved with the previous management company. ...
Every action that they take clearly prioritizes pinching every penny, at the expense of positive interactions with tenants, and the clear appearance of shiftiness. The facilities are great, the location is fabulous, but the management company is unfortunate.
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