We lived at this complex for 15 months and had multiple unfortunate experiences. Our cars were broken into and hit. Although the complex has a no-smoking policy (with illegal drugs) you can rest assured that your unit will stink of whatever your neighbors smoke. The trash compactor was full or broken constantly. The only time the office was pleasant with us was prior to signing the lease and as we were moving out. Staff often acts annoyed and are dismissive of concerns. It seems as though they
...have no real realization that you live in these units and have to deal with unresolved issues. The office staff used to be so hostile we never felt comfortable enough to use the pool. There is no urgency to help current residents. One of the prior property managers was rude and bad-mouthed us to other employees and residents on multiple occasions (we have proof in emails). This was because we complained of our damaged, stained, weed-smelling carpet that we asked to have cleaned on multiple occasions. The unit was disgusting at move-in. The property manager at move-in, Elizabeth, was wonderful. She put in work orders for us after seeing how awful the unit was, only to have maintenance say they wouldn’t fix the issues because at the time we had a 3 month lease. It took nearly 10 months for them to re-seal the tub after we expressed concerns of mold our first day in the unit. Maintenance is a saving grace here. We have them on surveillance discussing how horrific it is that they are instructed to resort to “band-aid” solutions for problems in the units. They want to do right by their residents and that’s very apparent. The old property manager was horribly cheap. Our AC broke twice and was never replaced, just given cheap solutions. We were never given notice of a radon-reduction system being installed into our unit. We have the print-out that states we would have gotten a hockey-puck-sized test placed in our unit. The next thing we know three men take 4 hours to put a massive system into an already tiny closet. The list goes on and on. To their credit, we never saw any bugs. A new employee helped us at move-out and she was amazing. They can’t help it, but the power goes out frequently here. You get what you pay for. Fine in a pinch, but far from a comfortable living situation.
Max of 2. $250-$300 fee. 100 lbs combined weight limit.