Do not recommend
August 28, 2026 - Reseña de Apartments.com
We lived at this apartment complex for several years, and unfortunately, the experience declined significantly over time. We ultimately decided to leave because of the consistently poor service and lack of management.
One of the biggest issues was the constant turnover of office staff. It seemed like staff changed every few months, and communication was extremely difficult. Emails would often go unanswered for days or even weeks, and the office rarely answered the phone. When we did receive a ...
response, the interactions were often rude or unhelpful.
The maintenance staff themselves were generally very nice and pleasant, but there were repeated issues with communication regarding apartment entry. Despite leaving specific entry instructions, there were multiple occasions when those instructions were not followed. On more than one occasion, maintenance entered on Saturdays or while we were home and unprepared - including times when I was in the shower. That was extremely uncomfortable and frustrating.
For a property marketed as luxury or higher-end living, the grounds and overall upkeep also frequently fell short of that standard. Additionally, the walls were extremely thin, and we experienced multiple issues with loud and unruly neighbors over the years. Unfortunately, these were not isolated incidents.
I am not normally someone who leaves negative reviews, but after living here for years, I feel it is important to share our experience. If this review helps someone avoid dealing with the same level of poor communication, inconsistent management, and lack of attention to residents, then it is worth writing.
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