I wish I could give zero stars.... I would not advise anyone to live anywhere owned or "managed" by Greystar, it was an absolute nightmare. WORST part of it all was the mold/mildew issues that started in the winter/rainy months.... after buying 2 air purifiers, damp-rid buckets, constantly wiping/cleaning windows and airing out the unit, nothing helped (have lived in the PNW 20+ years and never had this issue). Mildew and mold ruined bags full of shoes, clothes, hats, gloves, and our tempur-pedic
...mattress. We submitted photos and evidence to office management, and had been starting to get sick from the mold... and office management STILL would not move us to a new unit or let us leave the Onyx. They value making money more than their tenants health.
To add to our horrible experience, the entire duration of our lease we dealt with extremely noisy neighbors upstairs- the buildings are very old, so you can hear EVERYTHING (I explicitly asked about noise issues during our initial apartment tour and the leasing agent lied and said there would not be problems in our unit). We begged office management to help relocate us/talk to the neighbors, nothing was done.
Cherry on top next to the horrendous property "management" - they still made us pay more money when we moved out, Greystar accounts receivable did not really care what our living experience was like.
The only thing this place has going for it is location, that has easy freeway/downtown Redmond access, and is across the street from Microsoft (they target tenants new to the area and sell you on the location).
Please save yourself the agony and do not rent here (or anywhere else with Greystar).
Max of 1.