Before moving in, be prepared to clean. We had to do a thorough clean of our apartment because every surface was covered in construction dust, there were piles of dirt on the floor, and there were pee splatters around the toilet. These were all things that we expected to have clean when moving into a new, and what is advertised as a "luxury," apartment. We had to move all of our things in that day due to our moving truck arriving or else we would have gone to management and requested it be
...cleaned before we moved in. When we did speak with Emily in the office about the cleanliness issue, she asked if we had a swiffer. Upon move-out, if the apartment would be left in such a condition, we would be charged if things aren't clean according to the lease.
Some amenities have not been available since we moved in. The pool was not available when we first moved in, the club room took a month and a half before it was finished, and the rooftop patio and bike racks are still not available for use. This has been frustrating as we have been paying for these amenities since we moved in, almost two months now. There is also no pool table which is shown in pictures online.
Laura in the office has been great for answering questions and a wonderful resource. They have been understanding about above issues, but we had higher expectations for a brand new, "luxury" apartment.
Max of 2. The Nonrefundable pet fee is $350 for the first pet and $150 for the second.