ISSA NO FOR ME
December 3, 2018 - Reseña de Apartments.com
Let me start by saying the maintenance team is a one man band and he does the best he can and i appreciate that. He's the best part of TOC. Within an hour of me signing my lease i started to see roaches while i was cleaning and unpacking. I went back to the main office to let them know of the issue and that if they could not get rid of them , i needed my deposit back. They sent the exterminator out every week for about 2 months and stopped. I saw a slight improvement but they were not gone ...
completely. I had to keep my home like a sub zero freezer to kill them and whatever other insects dwell there. To this day, i still see them here and there. The maintenance guy told me that its been an ongoing issue there. Only 2 of the 5 outlets in my master bedroom work. Ive been asking about this issue being resolved so long till I just gave up. So needless to say that i have a whole fire hazard in my bedroom with multiple things connected to a power-strip. The work orders get marked as completed when they've never been attempted to be resolved. They love to send out "threats" and "notices" via rubber-banded notes to doorknobs verses using the actual mail box. The newest manager is RUDE beyond measures. They never answer the phone and never return voicemails but expect to get paid on time. There are like 6 visitor parking spaces throughout the whole complex. There is ALWAYS busted glass in the parking lot. I HATE living here. The space is tremendous and the complex has so much potential, but right now.......throw the whole complex away. I cannot wait to move!
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Property Manager Responded
February 28, 2019
We’re disappointed to read your review. Our office and maintenance team works hard to upkeep the property. We’d love the opportunity to speak with you. Please come by our office or call us at your convenience. Thank you!
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