Verona Condomimiums Apartamentos

these were precautionary, but the problem was far more extensive than expected. I sent photos and videos of the infestation to management, but they did not respond for almost a month. In addition to the roaches, a ceiling leak was never fully repaired despite repeated requests. Property management was largely unresponsive; I never met them in person, and the phone numbers listed on my lease were not answered. Certified mail sent to the addresses on my lease was returned as undeliverable, leaving the agent who represented the property as my only available contact. At one point, I attempted to break my lease due to the ongoing roach infestation and requested a health department inspection. Following this, the property manager left an eviction notice on my door requiring that I clear the infestation myself, despite the issue being present from the day I moved in. After move-out, I made multiple requests for assistance in obtaining contact information and the return of my security deposit. More than 30 days passed with no deposit returned and no written notice of deductions. Despite repeated follow-ups, no meaningful guidance or resolution was provided. I am now forced to take time off work and proceed with further action to recover my full deposit. Based on my experience, I cannot recommend this property or its management to future renters. The lack of responsiveness, transparency, and follow-through made this a very difficult rental experience, and these issues should be considered carefully by anyone considering this property.