Wellington at Western Branch Apartamentos

in, which weren't addressed until a week or two after moving in. We paid $5 monthly for pest control, which they NEVER sprayed. We have a ring, and the two times someone came, we were at work, so they will not spray if no one is home like people don't work. Whenever we addressed an issue with management, there were always witty remarks and no care about what needed to be addressed. All of the office staff is VERY unprofessional, and we have witnessed smart comments about us WHILE in the office. We also paid rent early but always had to wait for utility bills . The move-out process was even worse. We paid last month's rent and utilities balance. Then, come to find out, a week later, more charges were posted to the account, which included three months' worth of utilities. We were also charged additional costs for "carpet cleaning." when they should have cleaned it for the next resident anyway. DON'T THINK YOU ARE GETTING SECURITY DEPOSIT BACK!!! They posted it to the account to deduct from the final account charges. THIS IS THE Worst apartment I have ever lived in. PLEASE LOOK ELSEWHERE!!! Also, they gave us a definitive account balance and included this UNPROFESSIONAL letter mentioning a "debt." The debt comment did not make sense as it was just a final balance, and we always paid early every month. Also, many people moved out in large quantities as we lived there. We also moved out a month early to escape this horrible community. I have never had issues with management in any community I have lived but this one which has been quite disappointing and concerning. It makes sense why the rent is so low.

I don't call the cops every day.

office staff as well as the maintenance staff, housekeeping, and my neighbors are very friendly too!

machine and dryer per building can get annoying if you don't want to pay for one in your apartment, but the neighborhood is a nice area there is a beautiful park down the road and the maintenance is friendly even when they accidentally walk into your apartment at 8 in the morning because they are redoing to apartment next door so someone can move in, though it makes it hard to hear in the apartment sometimes when that is happening so some notice would have been nice. Even with the annoying things it is still a nice place to live I guess.