Not worth the trouble or cost
November 2, 2023 - Review from Apartments.com
I have lived here for three years. 2000 Post has very few redeeming features, and I will leave as soon as my rent increases from covid rates.
UDR and the management teams that run this building are grossly incompetent. In every situation where the building needs repairs, changes, cleaning, or service, the management makes it abundantly clear that they paid the absolute lowest bid. Communication with them is impossible. Each time I've tried to correspond with managment via email, it is ignored. ...
When I go to the onsite staff in person, they passionately promise and guarantee they will resolve whatever it is, and immediately forget about it. Here are some examples of problems we've been facing as a community in 2000 Post recently.
In the past two months, at least one of the three elevators has been broken each week.
In the past year, a car and a motorcycle have been stolen from the "secure underground garage" and two more cars had windows smashed without so much as an email from management.
At least three times in the past eight months, residents have encountered aggressive intruders with belongings piled in the garage or stairwells. During one such incident, someone called our "24/7 security" which replied, and I quote, "there's no need to call the police." When the "guard" arrived later, they had no means to remove the intruder and called the police anyway. The intruder then left the garage and wandered the halls. Neither the guard nor the police searched for him.
At least once per week, the package room overfills forcing carriers to leave packages on the floor of the garage where they are torn open within a day by thieves and intruders; management had the audacity to increase the "package service fee" by over 50% this year.
Over the past year, we have had over 15 days during which the fire alarm system was sounded for anywhere between 30 minutes and four hours; this was due too poor planning and cheap installation services during "rennovation" of the garage upper level into new units.
Until very recently, almost half of all laundry machines were broken or in disrepair. Management replaced their laundry contractor very recently, increasing laundry prices for residents by almost 20% for the exact same model of machines.
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