Alpine Flats-Student Apartments

two months so it could be used as a makeshift mail room. Meanwhile, the hot tub has been open for about 1/3 of the year. It is closed more often than not, which is a bummer. Last month, the apartment complex's internet went out for more than a day. When school is almost completely online, this is a huge issue. While the internet was out, management swiftly disappeared, leaving no one in the office to answer questions or phone calls about when the internet would be back. The office voicemail was also full, so there was no way to leave a message. The only communication we got during the 27+ hours of the internet being down was ONE Instagram story post that said it would be back "soon." I couldn't even pick up packages because they were all stuck behind the locked office door. The best part? We later found out that the internet went out because MANAGEMENT FORGOT TO PAY THE INTERNET BILL. I'm not joking. I understand things go wrong, but I cannot believe management basically abandoned residents during this time. It is the epitome of irresponsible management. A week later, management quit, so we have been without real dedicated management for weeks. In the meantime, Nelson Partners decided to quietly get rid of the GPA discount that was HEAVILY advertised last year and was one reason why many people I know signed up to live here. We were told, since the discount wasn't in the lease contract, they don't have to honor it. Sure, that might be legally true, but it sure isn't ethical, imo. This month, our hot water has been out for over 3 days in the past week. Despite numerous emergency maitenance requests, we are still left with ice cold showers, and no communication or response from the apartment. I won't blame this on the manitenance guy, because he's been trying to do his job. Rather, I will blame this on management again. They have only paid him and one part time assistant and he is obviously overworked.

hot tub has been down all spring semester even though that is what their claim to fame is. They make you pay a full months rent when you first move in even if its not for the entire month, like when the fall semester starts. Parking is limited and tight and costs $300. There are many broken things in the apartment that should have been fixed before anyone even moved in, like the couches. I would not recommend this apartment to anyone.

you out 5 days into May. Absolutely would not recommend.