Ashford Streets Apartments - The WORST apartment I have ever seen
June 26, 2025 - Review from Apartments.com
I would rate them zero or negative stars if I could! The Hamilton company is definitely the WORST company I have every seen! It is the shame of this city! I lived in Ashford Street apartment for one year and it has been the WORST apartment I have seen so far and the WORST experience I have ever had. Please do think twice before you rent any apartments from the Hamilton company.
When I signed the lease online, the Hamilton company first sent me an outdated version of the contract and charged me ...
the first and last month rates based on the outdated rate (which is ~$350 lower). Then they realized they made a mistake and charged the rest $700 even without my permission.
Also, do not expect any maintenance from the Hamilton company! They won't respond to any of your maintenance request.
In addition, they are extremely unprofessional and disrespectful to their tenants, and speaks very aggressively and rudely. I believe I am not the only person feeling so - just read the other reviews. No wonder they can not even get a rating of 2 stars!
Starting from ~ 2 months before I moved out, they scheduled lots of apartments showings which made me very nervous and upset. Just imagine the brokers bring some strangers to your apartment even to your bedroom without your permission! This is what I said to those potential tenants: "Just think of how the Hamilton company violated my privacy now, the same thing will happen to you in the future when you are about to move out!"
When I moved out, the Hamilton company promised to return my security deposit within 30 days. However, they did not do so (which is against Massachusetts law) until I called them several times and went there to communicate this issue with them in person. Thanks god! I eventually received my security deposit after 6~7 weeks!
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