Fire alarm testing and sneaky Corporate
April 5, 2021 - Review from Apartments.com
I enjoyed my time at Avalon Clarendon for the most part. Staff was by far the best part (Sandy, Iris, Maya, Valerie and Falco). One huge negative was constant fire alarm testing, like I'm talking weeks and it wasn't every few hours. It was around every minute or so between 9am- 3pm that it would go off, making working at home miserable. It also forced me to take my dogs to daycare. After the weeks of testing was complete, the fire alarm went off accidentally multiple times (9:30pm, 5am) forcing ...
everyone to evacuate with their pets. There was no explanation or apology issued by management.
I terminated my lease three months early due to unforeseen reasons with the pandemic, and was forced to pay a $5000 early termination fee which I understood. BUT, then I was hit with a bill over $1000 after I moved out, because of "concessions" from corporate . There was a line on the early termination fee that you may be charged for "concessions" but what a concession was and the amount was never disclosed to me. They were able to quote me down to the penny on the 5k amount, but never disclosed the other fee until a month AFTER I moved out.I think this is absolutely ludicrous that they have the audacity to try to collect that from me after I already paid over 5k in a pandemic! I also had to spend money to house my two dogs elsewhere during the constant fire alarm testing which was not taken into account. I have lived at multiple Avalon properties and have always been a good renter (no issues, paid rent on time, and always received my deposit back). This was disheartening and for that reason, I would not recommend Avalon due to the decline and sneakiness from their corporate office. The property itself was pretty good for the most part, but they have no control over corporate and their actions.
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