Avenue 8 Apartments

bad 1st when moving in our apartment was filthy, baby roaches all over the floor, our mirrors in the bathroom were covered in scratches, our carpets had not been vacuumed or cleaned in months, and they gave us our keys and didn’t communicate anything else.We were very desperate for an apartment so we cleaned it ourselves There is a roach issue, we found that once we moved in, kept things very clean, and did our own spray every couple of months we would see 1 or 2 a month, we were not ever made aware of pest control thru maintenance. When we did start to use our air conditioner it was leaking aggressively I contacted maintenance several times as well as the office due to my concern with water damage and possible mold, we had someone come out and change the filter once and that was it. I demanded an HVAC professional due to the amount of water and really due to the concern for mold and was refused due to it being covid( this happened during March-july). I stopped pushing this issue purchased a heavy duty all weather mat and called it a day. Out of several maintenance requests that I have opened 3 have been worked one was the smoke detector , 1 was the filter in the air conditioner and 1 was due to the FRONT DOOR KNOB COMING OFF not allowing me to leave my apt.There are things broken all over the apartment and maintenance doesn’t come out No one from the office will answer the phone, I have never been in the office or the clubhouse you see pictures of online The gate is never closed it’s open 24/7 , Both pools have been closed since we moved in( due to covid) but the water is so nasty by now they should drain it and deep clean it before they decide to open them back up.There is a southwest gate that is broken and never opened so don’t count on that. The final issue that is really the main reason why we are moving is that our apartment has not had constant hot water since December. I have been taking daily Luke warm showers at best

office, there isn't one. Not one with staff in it at least. Everything is done remotely, and the staff is absolutely awful at responding to communications. The residents are loud, and there is a snack cart that drives around every day honking its horn, meaning peaceful sleep is out of the question. I paid for and was promised access to amenities like a pool and a fitness center, neither of which were available for the entire year that I stayed there. Our apartment had an intense roach problem that we had to solve ourselves because they wouldn't respond to us about having an exterminator come in. The apartment that we moved into was clearly not checked by the staff prior to our move in: our fire alarms were disconnected, we had no filter in our main air vent, and there was a massive hole in the ceiling leaking water into one of the bedrooms, not to mention the dryer vent not being properly secured, and a rusty, disgusting hole in our bathroom sink that housed bugs. All in all, it's an uncomfortable space with frequent water shortages, pest problems, poor safety measures, and a remote staff that is unresponsive and rude to its residents. DO NOT MOVE HERE. Your money is best spent literally anywhere else.

times we put in service orders it was never fixed or even acknowledged that we had contacted them. - lots of bugs - the landscaping people with blow debris everywhere including your patio and few times into out apartment when we had the door open to bring in groceries

inform me that they were coming in. But those days gone for some reason. Next Con: If they need you to do anything you will get a days notice max. They are the best at procrastinating but expect you to jump when asked immediately. Skip this place, I count the days til my lease is up and I can finally move into a house.