Living here was such a dream! My husband and I relocated to EP due to the military, and from start to final day we loved it. Not only were they very accommodation (our 4lb, 14 year old Pomeranian and I relocated from Maui without seeing the apartment and property, so I was going off of my husbands impression and the communication from management), but they were very responsive to all our needs. I am not sure about the experiences of the other negative reviews, but when I gave constructive
...feedback I was always met with a positive 'can-do' attitude! The people who manage the property are just that; people. They do their best, and do well with a little grace and understanding. For the most part, all service requests were addressed quickly, maintenance and the landscaping crew were always working, and worst case there was a few day wait in between. The property is very secure (don't want to tell you how many times I forgetfully left my door open or unlocked... not even mentioning doing the same thing with my car, lol! Drove my husband a bit crazy, but we were blessed with a secure property.)
We moved here during COVID, so there were not as many community events. But that didn't stop Mal from running little entry-way decorating contests, or dropping off themed goodies on holidays! She even hosted a lovely socially-distanced event with local Opera performers! Truly next level.
Moving out was a seamless process, and since I had done periodic deep cleaning and maintenance (even carpet cleaning after a few months, due to having an older puppers), we even got back some of our $200 deposit back! I have worked property management before and that is pretty unheard of, especially when one has pets.
To sum it up, I personally believe you get out what you put into the community you live in. My husband and I are homebodies, and adored every moment in our lovely apartment. The community was lovely; everyone was friendly and respectful, and management honestly cared and did their best to nurture a community and property they themselves wanted to reside in. <3 If we end up here in EP, we would love to return!
I highly encourage you to personally take a tour of the property and get a feel for it for yourself. (:
Max of 2. Deposit $450.