Move here if you like mail theft.
June 26, 2025 - Review from Apartments.com
If you’re looking for peace of mind, safety, and basic respect as a tenant—avoid Chesterfield Village Apartments at all costs.
I’ve been dealing with unlivable conditions for over a year and a half. During my time here, I’ve encountered roaches, spiders, ants, slugs, and constant trash in the hallways. It doesn’t stop there—children run through the halls unsupervised, cars have been broken into, and mail theft is a serious ongoing issue.
My mailbox has been broken for over a year, and ...
management has repeatedly failed to fix it. Because of this, my new passport was stolen, and my old passport was returned without packaging—clearly tampered with. I’ve also had a debit card stolen and used, and multiple credit cards that were mailed to me were stolen before I could receive them. This isn’t just an inconvenience; it’s a major security risk, and my personal safety has been compromised.
Not only does the thief now have access to my identity, but they also know where I live, putting me in real danger. In the current climate of growing national security concerns, the failure to address this broken mailbox is unacceptable and dangerous.
When I’ve tried to raise concerns about these ongoing issues, the leasing office staff talks down to residents, acting as if we are the problem. There is no professionalism, no urgency, and no regard for the mental health or safety of tenants. The property is neglected, and concerns are dismissed with condescension or silence.
If you’re okay with mail theft, pests, trash, break-ins, and an uncaring, unprofessional management team, then this might be the place for you. But if you value safety, security, and a livable environment, I strongly urge you to look elsewhere.
Chesterfield Village is not just mismanaged—it’s dangerous. Save yourself the stress and the risk—do not move here.
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Property Manager Responded
July 16, 2025
Hello, we're truly sorry to hear about your experience and the challenges you've faced. We'd like to speak with you directly to better understand the situation and work toward a resolution. Please contact our office at your earliest convenience - (804) 567-7185. Thank you.
Akita, American Bulldog, American Staffordshire Terrier, Chow Chow, Doberman Pinscher, Dogo Argentino, German Shepherd, Husky, Malamute, Pit Bull, Presa Canario, Rottweiler, Staffordshire Bull Terrier, Wolf Hybrid.