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Colonial Apartments

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(804) 944-8766
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5501 Pony Farm Dr, Richmond, VA 23227
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45 Photos5 Floorplans1 3D Tours
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45 Photos5 Floorplans1 3D Tours

Contact

Colonial Apartments

5501 Pony Farm Dr
Richmond, VA 23227
(804) 944-8766
Colonial Apartments in Richmond, VA - Building Photo
  • 1–3 Bedrooms
  • $1,025-$2,630 Plus Fees
    1 Month Lease Term
  • 586–1,003 Square Feet

Rent Specials

FIRST FULL MONTH FREE on select apartment homes! Take an additional $1,000 OFF select 2-bedroom apartment homes! Must apply by August 19th! *Specials apply to new residents only. Conditions apply

Ask Us About Our Specials

About Colonial Apartments

Colonial's spacious one, two or three bedroom townhouse or garden plans feature renovated kitchens, separate dining areas and large vanity baths, with washers and dryers included. You can relax at the pool, play tennis or work out in the fitness center. There's plenty of free parking, plus access to public transportation. We're conveniently located in Henrico County in Richmond, Virginia, just minutes from downtown, VCU, Scott's Addition, Rutland Commons and more, with easy access to I-95 and 295. Lovely Three Lakes Park and Henrico County schools are also nearby. Stay warm this winter with cozy gas heat. Our one-price utility plan includes unlimited water and gas for heat, hot water and cooking. Colonial is the perfect combination of comfort and convenience!

Colonial Apartments is located in the 23227 Zip code of Richmond, VA. This community is professionally managed by General Services Corporation

Unique Features and Amenities

  • 1, 2 And 3 Bedroom Apartments
  • 1/2 Mile To Three Lakes Park
  • 6-Panel Door
  • Balcony
  • Computer Desk*
  • Courtyard View*
  • Dishwasher
  • Easy Access To I-95
  • Exterior Storage
  • Extra Storage/Closets
  • Faux Wood Blinds
  • Fitness Center
  • Flat Rate Gas Heat And Water Utilities
  • Generous Closet Space
  • Grtc Bus Stop Within The Community
  • Henrico County Schools
  • Large Vanity Baths
  • Pergola With Grilling Patio By The Pool
  • Picnic Areas
  • Premium Wood Style Flooring
  • Private X-Large Patio
  • Raised Breakfast Bar
  • Roommate Style*
  • Smoke Free Community
  • Smoke-Free Community
  • Spacious Living Room
  • Special Student Renewal Program
  • Stainless Steel Appliances
  • Tennis Courts
  • Townhome
  • Two Sparkling Swimming Pools
  • Walk-Thru Kitchen
  • Washer/Dryer Included
  • Wooded View*

See All Amenities

Property Contact Info

View Property Website
Call Us:
(804) 944-8766

Office Hours

Monday9:00 am–6:00 pm
Tuesday9:00 am–6:00 pm
Wednesday9:00 am–6:00 pm
Thursday9:00 am–6:00 pm
Friday9:00 am–6:00 pm
Saturday10:00 am–5:00 pm
SundayClosed

Floorplan Pricing and Availability

Colonial Apartments offers 1 to 3 Bedroom apartments starting from $1,025 and having 586–1,003 sq ft. Here is the current pricing and availability:

Cost CalculatorEstimate your monthly and one-time fees

  • 1 Bedroom

    Williamsburg

    From $1,160

    1 Bed, 1 Bath, 586 sq ft
    Plus Fees
    Available Now

    Model Gallery

    Floorplans

    Photos

    3D Tours

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,160Available Now5522B586
    $1,160Available Now5522C586
    $1,160Available Now5528D586

    Model Amenities and Features

    Features

    • Air Conditioning
    • Cable Ready
    • Heating
    • High Speed Internet Access
    • Tub/Shower
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Kitchen
    • Range

    Living Space

    • Carpet
    • Dining Room
    • Walk-In Closets
    • Window Coverings

    Outdoor Space

    • Yard

    Model Lease Information

    Model Price Range

    • $1,025 - $1,625

    Current Available Pricing

    • $1,160 - $1,625 Plus Fees

    Unit 5522B Amenities and Features

    Features

    • Air Conditioning
    • Cable Ready
    • Heating
    • High Speed Internet Access
    • Tub/Shower
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Kitchen
    • Range

    Living Space

    • Carpet
    • Dining Room
    • Walk-In Closets
    • Window Coverings

    Outdoor Space

    • Yard

    Unit 5522B Lease Information

    Unit Price

    • From $1,160
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,025 - $1,625Plus Fees

    Unit 5522C Amenities and Features

    Features

    • Air Conditioning
    • Cable Ready
    • Heating
    • High Speed Internet Access
    • Tub/Shower
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Kitchen
    • Range

    Living Space

    • Carpet
    • Dining Room
    • Walk-In Closets
    • Window Coverings

    Outdoor Space

    • Yard

    Unit 5522C Lease Information

    Unit Price

    • From $1,160
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,025 - $1,625Plus Fees

    Unit 5528D Amenities and Features

    Features

    • Air Conditioning
    • Cable Ready
    • Heating
    • High Speed Internet Access
    • Tub/Shower
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Kitchen
    • Range

    Living Space

    • Carpet
    • Dining Room
    • Walk-In Closets
    • Window Coverings

    Outdoor Space

    • Yard

    Unit 5528D Lease Information

    Unit Price

    • From $1,160
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,025 - $1,625Plus Fees

  • 2 Bedrooms

    Colonial

    From $1,295

    2 Beds, 1 Bath, 778 sq ft
    Plus Fees
    Available Now

    Model Gallery

    Floorplans

    Photos

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,295Available Now5510D778
    $1,295Available Now5513A778
    $1,295Available Now5513D778

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Model Lease Information

    Model Price Range

    • $1,160 - $1,840

    Current Available Pricing

    • $1,295 - $1,840 Plus Fees

    Unit 5510D Amenities and Features

    Features

    • High Speed Internet Access

    Unit 5510D Lease Information

    Unit Price

    • From $1,295
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,160 - $1,840Plus Fees

    Unit 5513A Amenities and Features

    Features

    • High Speed Internet Access

    Unit 5513A Lease Information

    Unit Price

    • From $1,295
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,160 - $1,840Plus Fees

    Unit 5513D Amenities and Features

    Features

    • High Speed Internet Access

    Unit 5513D Lease Information

    Unit Price

    • From $1,295
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,160 - $1,840Plus Fees

    York

    From $1,480

    2 Beds, 1 Bath, 896 sq ft
    Plus Fees
    Available Now

    Model Gallery

    Floorplans

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,480Available Now215896
    $1,480Available Now233896
    $1,480Available Now341896

    Model Amenities and Features

    Features

    • Air Conditioning
    • Cable Ready
    • Heating
    • High Speed Internet Access
    • Tub/Shower
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Kitchen
    • Range

    Living Space

    • Carpet
    • Dining Room
    • Walk-In Closets
    • Window Coverings

    Outdoor Space

    • Yard

    Model Lease Information

    Model Price Range

    • $1,470 - $2,050

    Current Available Pricing

    • $1,480 - $1,915 Plus Fees

    Unit 215 Amenities and Features

    Features

    • Air Conditioning
    • Cable Ready
    • Heating
    • High Speed Internet Access
    • Tub/Shower
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Kitchen
    • Range

    Living Space

    • Carpet
    • Dining Room
    • Walk-In Closets
    • Window Coverings

    Outdoor Space

    • Yard

    Unit 215 Lease Information

    Unit Price

    • From $1,480
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,470 - $2,050Plus Fees

    Unit 233 Amenities and Features

    Features

    • Air Conditioning
    • Cable Ready
    • Heating
    • High Speed Internet Access
    • Tub/Shower
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Kitchen
    • Range

    Living Space

    • Carpet
    • Dining Room
    • Walk-In Closets
    • Window Coverings

    Outdoor Space

    • Yard

    Unit 233 Lease Information

    Unit Price

    • From $1,480
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,470 - $2,050Plus Fees

    Unit 341 Amenities and Features

    Features

    • Air Conditioning
    • Cable Ready
    • Heating
    • High Speed Internet Access
    • Tub/Shower
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Kitchen
    • Range

    Living Space

    • Carpet
    • Dining Room
    • Walk-In Closets
    • Window Coverings

    Outdoor Space

    • Yard

    Unit 341 Lease Information

    Unit Price

    • From $1,480
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,470 - $2,050Plus Fees

    Jamestown

    From $1,600

    2 Beds, 1.5 Baths, 923 sq ft
    Plus Fees
    Available Now
    Largest 2 BedroomThis is the largest 2 Bedroom at this Property

    Model Gallery

    Floorplans

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,600Available Now5502923
    $1,600Available Now5506923
    $1,600Available Now5509923

    Model Amenities and Features

    Features

    • Air Conditioning
    • Cable Ready
    • Heating
    • High Speed Internet Access
    • Tub/Shower
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Kitchen
    • Range

    Living Space

    • Carpet
    • Dining Room
    • Walk-In Closets
    • Window Coverings

    Outdoor Space

    • Yard

    Model Lease Information

    Model Price Range

    • $1,600 - $2,250

    Unit 5502 Amenities and Features

    Features

    • Air Conditioning
    • Cable Ready
    • Heating
    • High Speed Internet Access
    • Tub/Shower
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Kitchen
    • Range

    Living Space

    • Carpet
    • Dining Room
    • Walk-In Closets
    • Window Coverings

    Outdoor Space

    • Yard

    Unit 5502 Lease Information

    Unit Price

    • From $1,600
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,600 - $2,250Plus Fees

    Unit 5506 Amenities and Features

    Features

    • Air Conditioning
    • Cable Ready
    • Heating
    • High Speed Internet Access
    • Tub/Shower
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Kitchen
    • Range

    Living Space

    • Carpet
    • Dining Room
    • Walk-In Closets
    • Window Coverings

    Outdoor Space

    • Yard

    Unit 5506 Lease Information

    Unit Price

    • From $1,600
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,600 - $2,250Plus Fees

    Unit 5509 Amenities and Features

    Features

    • Air Conditioning
    • Cable Ready
    • Heating
    • High Speed Internet Access
    • Tub/Shower
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Kitchen
    • Range

    Living Space

    • Carpet
    • Dining Room
    • Walk-In Closets
    • Window Coverings

    Outdoor Space

    • Yard

    Unit 5509 Lease Information

    Unit Price

    • From $1,600
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,600 - $2,250Plus Fees

  • 3 Bedrooms

    Gloucester

    From $1,830

    3 Beds, 2 Baths, 1003 sq ft
    Plus Fees
    Available Now

    Model Gallery

    Floorplans

    Availability Details

    PriceAvailability DateUnitSq Ft
    $1,830Available Now5548D1003

    Unit 5548D Amenities and Features

    Features

    • Air Conditioning
    • Cable Ready
    • Heating
    • High Speed Internet Access
    • Tub/Shower
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Kitchen
    • Range

    Living Space

    • Carpet
    • Dining Room
    • Walk-In Closets
    • Window Coverings

    Outdoor Space

    • Yard

    Unit 5548D Lease Information

    Unit Price

    • From $1,830
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,830 - $2,630Plus Fees
Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.

Schedule a Tour

Request Tour
Call us at: (804) 944-8766 to request a tour.

3D Tours

Williamsburg - 1BR, 1BA

Property Information

  • 612 Units
  • 2 Stories
  • Built in 1970

Lease Terms

  • Month to month
Ask About Our Lease Terms

Fees and Policies

The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified. Use the Cost Calculator to determine costs based on your needs.

Required Fees

One-Time Basics

Due at Application
Application Fee Per ApplicantiCharged per applicant.$50.00
Hold DepositiIf your application is accepted, Hold Deposit is applied to first full month’s rent. If your application is rejected or cancelled within the 3-day cancellation period, Hold Deposit is refunded. Charged per unit.$100.00
Due at Move-In
Utility Set Up FeeiCharged per unit.$35.00
Administrative FeeiAdministrative Fee covers the cost of preparing your lease, amenity access keys/fobs, and other preparation for your move-in. Fee varies by floorplan. Charged Per Unit.$175.00

Other Fees and Policies

Pet Fees

Cat
One-Time Pet FeeiCharged Per Pet.$300.00
Monthly Pet FeeiCharged Per Pet.$25.00
Dog
Monthly Pet FeeiCharged Per Pet.$25.00
One-Time Pet FeeiCharged Per Pet.$300.00
100 lbs. Weight Limit
Restrictions:

Breed Restrictions Apply: Akita, American Bulldog, American Staffordshire Terrier, Chow Chow, Doberman Pinscher, Dogo Argentino, German Shepherd, Husky, Malamute, Pit Bull, Presa Canario, Rottweiler, Staffordshire Bull Terrier, Wolf Hybrid

Comments:

Akita, American Bulldog, American Staffordshire Terrier, Chow Chow, Doberman Pinscher, Dogo Argentino, German Shepherd, Husky, Malamute, Pit Bull, Presa Canario, Rottweiler, Staffordshire Bull Terrier, Wolf Hybrid.

Parking Info and Fees

Surface Lot
  • 1 Max

Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

Features and Amenities

On-Site Services

  • Maintenance On Site
  • Planned Social Activities
  • Property Manager On Site
  • Online Services
  • Public Transportation
  • 24 Hour Access

Community Features

  • Walk Up
  • Clubhouse

Outdoor Features

  • Fenced Lot
  • Picnic Area
  • Courtyard
  • Sundeck
  • Controlled Access
  • Yard
  • Patio

Recreation and Fitness

  • Fitness Center
  • Tennis Court
  • Playground
  • Pool

Interior Features

  • Balcony
  • Storage Space
  • High Speed Internet Access
  • Heating
  • Tub/Shower
  • Cable Ready
  • Washer/Dryer
  • Air Conditioning
  • Wi Fi
  • Smoke Free

Kitchen Amenities

  • Disposal
  • Stainless Steel Appliances
  • Range
  • Refrigerator
  • Oven
  • Dishwasher
  • Instant Hot Water
  • Kitchen

Living Area Features

  • Walk In Closets
  • Vinyl Flooring
  • Carpet
  • Dining Room
  • Vaulted Ceiling
  • Views
  • Window Coverings
Ask About Our Amenities
Google Map

Map

5501 Pony Farm Dr, Richmond, VA 23227

Getting Around

  • 40 / 100 Fairly walkable

    Some day-to-day needs are within walking distance

  • 30 / 100 Limited public transit

    Transit is available for some trips

  • 40 / 100 Fairly bikeable

    Somewhat suitable for bicycle commuting and/or recreation

  • 90 / 100 Exceptionally car friendly

    Excellent access to freeways and/or major arteries, with almost no chance of parking problems

Scores provided by Local Logic details

Getting to Know the Area

  • 40 / 100 Restaurants

    Some restaurants within a few minutes

  • 20 / 100 Cafes

    Some cafés within walking distance

  • 30 / 100 Nightlife

    Some bars within walking distance

  • 30 / 100 Shopping

    Some shops within walking distance

  • 60 / 100 Parks

    Large amount of park space nearby

  • 90 / 100 Noise Level

    Virtually no sources of noise nearby

Scores provided by Local Logic

Frequently Asked Questions about Colonial Apartments

Where is Colonial Apartments located?

Colonial Apartments is located at 5501 Pony Farm Dr, Richmond, VA

What is the current rent range at Colonial Apartments?

1 Bedroom to 3 Bedroom Apartments at Colonial Apartments currently range from $1,025 to $2,630

When is the leasing office open?

  • The office Hours for Colonial Apartments are
  • Monday 9:00 am–6:00 pm
  • Tuesday 9:00 am–6:00 pm
  • Wednesday 9:00 am–6:00 pm
  • Thursday 9:00 am–6:00 pm
  • Friday 9:00 am–6:00 pm
  • Saturday 10:00 am–5:00 pm
  • Sunday Closed

Are pets allowed?

Call us today to find out our pet policy and if we allow pets

Are there any rent specials?

The current rent special at Colonial Apartments is: FIRST FULL MONTH FREE on select apartment homes! Take an additional $1,000 OFF select 2-bedroom apartment homes! Must apply by August 19th! *Specials apply to new residents only. Conditions apply.

Lifestyle Ratings

  • Affordability Nice Value3.2

    The Colonial Apartments Apartments are 31.23% cheaper than the average apartment city-wide.

    Rent Comparison to the city of Richmond

    FloorplanLowest Price HereCity Average RentCost Difference%
    1 Bedroom$1,025$1,631-$606-37.2%
    2 Bedroom$1,160$1,926-$766-39.8%
    3 Bedroom$1,830$2,197-$367-16.7%

    Methodology: On 08/13/2026, ApartmentHomeLiving.com compared current rents by floorplan to 2243 other apartment communities in Richmond using today’s up-to-date pricing using the sum/count averaging formula. This data will be updated in real-time as prices fluctuate.

    Rent Pricing Data as of 08/13/2026

  • Active Lifestyle 3.2

    From fitness centers to pools to putting greens, Active Lifestyle apartments feature local listings with the most amenities that support an always active lifestyle.

    Rating Factors

    This 3.2-star Active Lifestyle rating is based on the following features:

    • Tennis Courts
    • Swimming Pool(s)
    • Fitness Center
    • Planned Social Activities
    • Picnic Area
    • Playground(s)
    • Storage Spaces
    • Patios

  • Pet Friendly 3.0

    Top Pet Friendly apartments have specified that they accept pets and feature a number pet friendly amenities for renters with furry friends.

    Rating Factors

    This 3.0-star Pet Friendly rating is based on the following features:

    • Fenced Lot(s)
    • Balconies
    • Courtyard
    • Heating
    • Air Conditioning
    • Patios

  • Family Friendly 3.2

    Family Friendly apartments feature the best community amenities for larger families like larger floorplans, playgrounds and day care options.

    Rating Factors

    This 3.2-star Family Friendly rating is based on the following features:

    • Smoke Free Options
    • Fenced Lot(s)
    • Playground(s)
    • Fitness Center
    • Washer/Dryer In Unit
    • Controlled Gate Access
    • Patios
    • Dishwashers
    • High Speed Internet Access
    • Swimming Pool(s)
    • Tennis Courts
    • Maintenance on site
    • Yards
    • Window Coverings
    • Views
    • Vaulted Ceilings
    • Dining Rooms
    • Vinyl Flooring
    • Kitchens
    • Instant Hot Water
    • Planned Social Activities
    • Disposals
    • Property Manager on Site
    • Hi Speed Internet/Wi-Fi
    • Air Conditioning
    • Public Transportation
    • Tub/Showers
    • Heating
    • 24 Hour Access
    • Storage Spaces
    • Balconies
    • Picnic Area
    • Courtyard
    • Sundeck(s)
    • Cable Ready
    See more
    See less

  • Outdoors 3.2

    The Outdoors rating shows the apartment listings on ApartmentHomeLiving.com with the top amenities and features for renters who love the outdoor lifestyle.

    Rating Factors

    This 3.2-star Outdoors rating is based on the following features:

    • Fenced Lot(s)
    • Balconies
    • Patios
    • Picnic Area
    • Tennis Courts
    • Storage Spaces
    • Yards
    • Courtyard
    • Sundeck(s)
    • Swimming Pool(s)

  • Student Living 3.2

    Rentals that are highly rated for the Student Living Lifestyle rating have top features and amenities that benefit students and others who enjoy living the student lifestyle.

    Rating Factors

    This 3.2-star Student Living rating is based on the following features:

    • Hi Speed Internet/Wi-Fi
    • Fenced Lot(s)
    • Washer/Dryer In Unit
    • Storage Spaces
    • Swimming Pool(s)
    • Tennis Courts
    • Fitness Center
    • Sundeck(s)
    • Vaulted Ceilings
    • Views
    • Window Coverings
    • 24 Hour Access
    • Public Transportation
    • Property Manager on Site
    • Smoke Free Options
    • Refrigerators
    • Ovens
    • Ranges
    • Stainless Steel Appliances
    • Dishwashers
    • Instant Hot Water
    • Kitchens
    • Dining Rooms
    • Yards
    • Patios
    • Disposals
    • Air Conditioning
    • Tub/Showers
    • Heating
    • High Speed Internet Access
    • Balconies
    • Controlled Gate Access
    • Picnic Area
    • Clubhouse
    • Planned Social Activities
    • Maintenance on site
    • Cable Ready
    • Courtyard
    See more
    See less
Learn more about Lifestyle Search

Renters Reviews and Ratings

2.1
21 Renters Reviews
Showing 1-12 of 21 Reviews

Horrible experience

June 29, 2025 - Review from Apartments.com
The staff is unprofessional and provides in accurate information. They were overcharging us the whole year there that they had to give us $875 credit last month living there towards rent. Also been moved out for over 2 months going on 3, and still haven’t received security deposit. The towing company they use very unprofessional got in a fight with my brother and also kept purposely towing his car! Than my boyfriend car got towed and it ended up not starting after they towed it and they did ...
nothing to help!
Read More

Property Manager Responded

July 16, 2025
Thank you for your feedback. We're sorry to hear about your experience and understand your frustration. We take concerns like these seriously and would appreciate the opportunity to speak with you directly to address and resolve them. Please contact our office so we can assist.

Would not recommend

July 6, 2023 - Review from Apartments.com
The apartments are in okay condition. They are always doing roadwork which makes coming in and out of the apartment a hassle in the morning. My problem is that they will threaten eviction, if you are just a day late with your rent, even with perfect payment history. After five days, they add a late fee. After eight days, they add court costs. They will do this each month. God forbid if you fall on hard times, because they will make it even harder for you. Not worth it in the end. Only consider ...
this complex as a last option.
Read More

Property Manager Responded

August 9, 2023
Hello Jas, we apologize for any inconvenience you may have experienced. We would like to investigate this matter further to ensure that it is properly addressed. We kindly request you to contact our office at your earliest convenience at 804-329-8000 so that we can gather more information and work towards a solution. Please be assured that we are committed to providing exceptional service to our residents. We appreciate your feedback and the opportunity to improve our community. Thank you.

Roaches!!!

October 18, 2022 - Review from Apartments.com
It’s not worth it honestly don’t it it’s hella roaches in those apartments

Property Manager Responded

October 21, 2022
Hello Steeny, we are sorry to hear about your frustrations with pest and welcome all feedback. I would like to discuss your concerns further with you. Please reach out at 804-329-8000 so we can resolve any outstanding concerns you may have. Thank you

Bottom of the barrel

March 31, 2022 - Review from Apartments.com
Bottom of the barrel. The nastiest slum. Roaches the size of playing cards. Rats the size of cats. Trash everywhere. My apartment has been flooded by my upstairs neighbors 4 times in less than 6 months and they never do anything to fix it. My upstairs neighbor throws his trash off the top balcony and leaves it in the yard. People leave entire furniture sets by the dumpster bay. No one picks up after or leashes their dogs. It’s basically anarchy. If you want an unsafe neighborhood with no rules ...
that you can’t walk around at night and slum apartments that are dangerous and pest infested then this is the place for you. Management is nonexistent. Maintenance is a joke. Don’t give these horrible people your money
Read More

Property Manager Responded

April 1, 2022
Travis, we would like to apologize for your experience at Colonial. We’re known for providing first-class customer service, and we regret that we missed the mark. Please give us a call at your earliest convenience. We look forward to speaking with you and exceeding your expectations in the future.

Guns. Roaches. Water damage. No management.

August 15, 2021 - Review from Apartments.com
Do not live here. I have been here since last fall and I will be leaving as soon as possible. The maintenance staff never responds and if they do they will enter your apartment without notice and without knocking. The roaches are HUGE and abundant. The windows and doors are unsealed and break/won’t open. Water damage is rampant and unaddressed. The other residents regularly leave large amounts of trash in the parking lot. Several residents walk their aggressive dogs without a leash and don’t pick ...
up the poop. The people in the office are rude and unhelpful. The entire staff gives you attitude if you ask them to do their job. The cops are here several times a week. There is absolutely no sense of community and even as a grown man I don’t walk around at night because it is not safe. This is a dirty and horrible place to live that is run by people who refuse to give even the bare minimum.
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Property Manager Responded

August 23, 2021
Hans, we would like to apologize for your experience at Colonial Apartments. We’re known for providing first-class customer service, and we regret that we missed the mark. Please give us a call at 804-329-8000 at your earliest convenience. We look forward to speaking with you and exceeding your expectations in the future.

Worst Apartment Complex

August 11, 2021 - Review from Apartments.com
The worst apartment complex. My air was not working for summer 2020 a month after I moved in. I requested a new apartment and was denied. Maintenance came to my apartment several times and could not fix the issue. They had to use a generator which tripled my electricity bill. Corporate never reach back to me and I was working from home in 100 degree weather. They hired an outside contractor during the fall and the issue was still it fixed as of summer 2021. The apartment never owned up to this ...
situation, but processed to raise my rent if I decided to continue living there. Terrible service in my opinion. No one wanted to hear my situation or help the issue.
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Property Manager Responded

August 13, 2021
Taylor, we would like to apologize for your experience at Colonial Apartments. We’re known for providing first-class customer service, and we regret that we missed the mark. Please give us a call at 804-329-8000 at your earliest convenience. We look forward to speaking with you and exceeding your expectations in the future.

Don’t live here

July 9, 2021 - Review from Apartments.com
If I could give zero stars I would. Please at all cost DO NOT MOVE HERE! They are absolutely awful. From the living conditions to the general incompetence these people are slum lords. I lived there for two years (only due to the pandemic) and hated every minute of it. We lived in one of their townhomes and our living room and downstairs half bath were infested with mold due to a leak coming from the upstairs bathroom. I placed several maintenance request to have this looked at but it was until ...
our ceiling in the living room began to fall apart did someone come to look at it. When they did all they did was patch up the wall and paint it without addressing the leak or the mold. It got so bad there was mold growing under the carpet and spread to anything left in that corner over night. We had several issues with our heating and cooling system and had to plead for a new unit after spending a weeks with no ac as the attempted to find the problem. I would like to note the maintenance employees themselves were always kind, courteous, and attempted to help despite the system they worked for. With the maintenance issues aside, the leasing office attendants are grossly incompetent. Due to the global pandemic, we entered into a payment agreement for one month’s rent that was to be evenly distributed among the remaining months. When we attempted to pay out of the payment arrangement we were told that everything was overpaid and we were given a $300 credit to the next month. The following month we were billed with late fees for a balance we were told we over paid. When we attempted to address this, no one wanted to take responsibility or reimbursed the late fee charges placed on the account due to the the staffs mistakes. I attempted multiple times to meet with the the location Manager Shannon; who avoided meeting. In short do yourself a favor and find ANYWHERE ELSE to live.
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Property Manager Responded

July 20, 2021
Zachera, we would like to apologize for your experience at Colonial. We’re known for providing first-class customer service, and we regret that we missed the mark. Please give us a call at 804-329-8000 at your earliest convenience. We look forward to speaking with you and exceeding your expectations in the future.

DO NOT MOVE HERE. BBB rating: F

July 26, 2019 - Review from Apartments.com
I’ve been living here for a year now and have had nothing but problems. I’ve put in 16 work orders because there’s always something wrong and they rarely actually fix it the first time. The roaches are huge and insistent. And the neighborhood is full of creeps and criminals. And the leasing office does not care about any of these issues. This company that owns the complex isn’t even accredited by the BBB. The rental rate is enticing but not worth it.

Current tenant, apartment filled with issues.

October 11, 2018 - Review from Apartments.com
Do not move here. When I was looking for an apartment, it looked really nice and secure but you dont see the problems till you move in. The apartment building is not secure in any way, mantiance never fixes anything no matter how many times you submit a request. I still live here and have submitted 4 maintenance request for various issues including ac not working, dropping faucet, bug and roaches, window screens completely ripped. Money of those have been fixed. According to my neighbors, this is ...
a very common issue with maintenance. I'm waiting for my lease to end so I can move. Trust me, do not move here. The gas is covered in the rent but they dont tell you the gas is the smallest bill so it's not much help that gas is covered and since the ac has to overwork itself just to cool a little bit, you electric bill will average $100 each month. The washer is super small so the most you can fit in it is 5 towels at one time. The parking lot is not fenced, there is an automatic gate that opens anytime a car comes close so anyone can come in. The actual apartment building is pitch black so I have to use a flashlight to get to my apartment door from the building, and yes I've told the property managers and maintenance that a lightbulb is needed but nothing has been done. I've lived here for 6 months and can tell you ladies, dont move here. People sell drugs in the parking lot, strangers sitting in the stairwell because its pitch black, they say only certain dog breeds are allowed but my neighbor has a 60lb pit bull, how is that allowed? I've talked to several over people living here and they all echo the same problems. Safety and maintainance is absolutely not something this property managers care about. Be ware.
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Meh...

October 5, 2017 - Review from Apartments.com
If you move into these apartments be aware that the walls and floors are DEFINITELY thin so if you don't like bumping get an upstairs apartment. However, you will still hear your neighbors' activities. Regardless, its a nice quiet neighborhood considering the fact. Wood roaches are here and I've never seen them before moving here and they are HUGE!!!! Seriously! They scared me the first time I saw them but the maintenance office was good for taking care of them the 3 times I called about them. ...
Each time responding in a manner that took no time at all... If you do decide to move here just remember to mind two rules that I found harsh beyond reason. 1. parking passes are given to each resident for visitors to be able to park without having their cars towed (understandable). Parking passes are only good for 5 times out of each month (not understandable). 2. Colonial apartments have steep NSF fees. It's a $50 NSF fee and they have a strict policy not to wave it. My personal experience was due to simply placing the wrong routing number into the information requiring my checking account info. I called the office to see if it could be forgiven but they basically told me that I had made a $50 mistake. On top of that, my bank takes a few days to process the payment which would be after the grace period. Meaning I'd have to also pay the late fee. Which makes it a $95 mistake. (so number a two is that they are very unforgiving)
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Worst place I've ever lived

June 19, 2017 - Review from Apartments.com
Have had multiple maintenance issues since moving in in January 2017. Had no air conditioning from March until middle of june, finally got fixed after sending certified letter threatening legal action. Refrigerator leaked water all over food and floor maintenance cand in multiple times and just turned temp to Max causing our food to freeze. Finally getting this fixed after sending letter. Do not move here

This place

September 23, 2015 - Review from Apartments.com
Its has great neighbors and a quiet peaceful demeanor. With a pool and close to 95 as well as downtown its a great day to come and be a resident here.

Nearby Schools

Henrico High School

Henrico County Public Schools
302 Azalea Avenue
Public School - Grades 9-12 (1300 Students)
In Attendance Zone1 minute drive / 0.3 miles away
2/10
Contact Us About Nearby Schools
School data provided by GreatSchools.
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The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.

About GreatSchools Data on ApartmentHomeLiving.com.

Points of Interest

Time and distance from Colonial Apartments.

Arts Museums and Landmarks

Museum of the Confederacy

1201 E Clay St
8 minute drive / 4.08 miles away

The Byrd Theater

2908 W. Cary St.
9 minute drive / 4.21 miles away

Shockoe Slip

12th and Main St
11 minute drive / 5.54 miles away

Big Box and Retail

Walgreens

2924 Chamberlayne Ave
4 minute drive / 2.14 miles away

Lowe's

8001 Brook Rd
5 minute drive / 2.61 miles away

Aldi

927 Myers St
7 minute drive / 3.3 miles away

Colleges and Universities

Virginia Union University

1500 N Lombardy St
6 minute drive / 2.88 miles away

J. Sargeant Reynolds Community College - Parham Road Campus

1651 East Parham Road
7 minute drive / 3.52 miles away

J. Sargeant Reynolds Community College - Downtown Campus

700 East Jackson Street
8 minute drive / 3.75 miles away

Groceries

Aldi

927 Myers St
7 minute drive / 3.3 miles away

Kroger

901 N Lombardy St
7 minute drive / 3.31 miles away

Whole Foods

2024 W Broad St
7 minute drive / 3.38 miles away

Hospitals

Children's Hospital Of Richmond

2924 Brook Road
4 minute drive / 2.31 miles away

Bon Secours Memorial Regional Medical Center

8260 Atlee Road
6 minute drive / 3.06 miles away

Bon Secours Richmond Community Hospital

1500 N. 28th Street
9 minute drive / 4.33 miles away

Parks and Recreation

Hollywood Cemetary

412 S Cherry St
9 minute drive / 4.32 miles away

Colonial Apartments has 1 park within 4.3 miles, including Hollywood Cemetary.

Shopping Centers

Meadowood Square Shopping Center

5100-5118 Richmond Henrico Tpke
1 minute drive / 0.33 miles away

Raceway Shopping Center

500 E Laburnum Ave
2 minute drive / 0.97 miles away

Laburnum Shopping Center

2-18 E Laburnum Ave
3 minute drive / 1.03 miles away

Colonial Apartments has 5 shopping centers within 1.8 miles.

Nearby Neighborhoods

Pine Camp

Studio to 3 Bedroom Apartments from $835
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John Marshall

Studio to 4 Bedroom Apartments from $799
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Washington Park

Studio to 5 Bedroom Apartments from $835
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Rental Price Ranges in the Area

BedroomAverage RentCheapest RentHighest Rent
Richmond Studio Apartments $1,503$715$2,783
Richmond 1 Bedroom Apartments $1,631$566$9,129
Richmond 2 Bedroom Apartments $1,926$939$10,000+
Richmond 3 Bedroom Apartments $2,197$819$10,000+
Richmond 4 Bedroom Apartments $1,901$729$5,659

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Viewing: Colonial Apartments | Desktop Version | Listing Updated: 08/12/2026 | AHLDIA