




- Student Housing
- 1–3 Bedrooms
- $1,170-$2,725 Plus Fees6 Month Lease Term
- 586–1,003 Square Feet
Rent Specials
FIRST FULL MONTH FREE on select apartment homes! Must apply by July 8th! *Specials apply to new residents only. Conditions apply
About Colonial Apartments
Colonial's spacious one, two or three bedroom townhouse or garden plans feature renovated kitchens, separate dining areas and large vanity baths, with washers and dryers included. You can relax at the pool, play tennis or work out in the fitness center. There's plenty of free parking, plus access to public transportation. We're conveniently located in Henrico County in Richmond, Virginia, just minutes from downtown, VCU, Scott's Addition, Rutland Commons and more, with easy access to I-95 and 295. Lovely Three Lakes Park and Henrico County schools are also nearby. Stay warm this winter with cozy gas heat. Our one-price utility plan includes unlimited water and gas for heat, hot water and cooking. Colonial is the perfect combination of comfort and convenience!
Colonial Apartments is located in the 23227 Zip code of Richmond, VA. This community is professionally managed by General Services Corporation
Unique Features and Amenities
- 1, 2 And 3 Bedroom Apartments
- 1/2 Mile To Three Lakes Park
- 6-Panel Door
- Computer Desk*
- Courtyard View*
- Easy Access To I-95
- Exterior Storage
- Extra Storage/Closets
- Faux Wood Blinds
- Fitness Center
- Flat Rate Gas Heat And Water Utilities
- Generous Closet Space
- Grtc Bus Stop Within The Community
- Henrico County Schools
- Large Vanity Baths
- Pergola With Grilling Patio By The Pool
- Picnic Areas
- Premium Wood Style Flooring
- Private X-Large Patio
- Raised Breakfast Bar
- Roommate Style*
- Spacious Living Room
- Special Student Renewal Program
- Tennis Courts
- Townhome
- Two Sparkling Swimming Pools
- Walk-Thru Kitchen
- Washer/Dryer Included
- Wooded View*
Property Contact Info

- Listed by:
- Agency:
- Vendor Logo:
- Website:
- View Property Website
- Call Us:
- (804) 944-8766
- Disclaimer:
Office Hours
| Monday | 9:00 am–6:00 pm |
| Tuesday | 9:00 am–6:00 pm |
| Wednesday | 9:00 am–6:00 pm |
| Thursday | 9:00 am–6:00 pm |
| Friday | 9:00 am–6:00 pm |
| Saturday | 10:00 am–5:00 pm |
| Sunday | Closed |
Floorplan Pricing and Availability
Colonial Apartments offers 1 to 3 Bedroom apartments starting from $1,170 and having 586–1,003 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
1 Bedroom
Williamsburg
From $1,170
1 Bed, 1 Bath, 586 sq ftPlus FeesAvailable NowModel Gallery
Floorplans
Photos
3D Tours
Availability Details
Price Availability Date Unit Sq Ft View Details $1,170 Available Now 5522D 586 $1,170 Available Now 5528D 586 $1,170 Available Now 5538A 586 Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Model Lease Information
Model Price Range
- $1,170 - $1,535
Unit 5522D Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Unit 5522D Lease Information
Unit Price
- From $1,170
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,170 - $1,535Plus Fees
Unit 5528D Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Unit 5528D Lease Information
Unit Price
- From $1,170
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,170 - $1,535Plus Fees
Unit 5538A Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Unit 5538A Lease Information
Unit Price
- From $1,170
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,170 - $1,535Plus Fees
Apartment Model: WilliamsburgFrom $1,1701 Bedroom, 1 Bath, 586 sq ftAvailable NowFloorplansPhotos3D Tours![]()
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Williamsburg - Floorplan Williamsburg - 3D Tour Apartment Unit: 5522DApartment Model: WilliamsburgFrom $1,1701 Bedroom, 1 Bath, 586 sq ftAvailable NowApartment Unit: 5528DApartment Model: WilliamsburgFrom $1,1701 Bedroom, 1 Bath, 586 sq ftAvailable NowApartment Unit: 5538AApartment Model: WilliamsburgFrom $1,1701 Bedroom, 1 Bath, 586 sq ftAvailable Now2 Bedrooms
Colonial
From $1,295
2 Beds, 1 Bath, 778 sq ftPlus FeesAvailable NowCheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyModel Gallery
Floorplans
Photos
Availability Details
Price Availability Date Unit Sq Ft View Details $1,295 Available Now 5513A 778 $1,295 Available Now 5513D 778 $1,295 Available Now 5520A 778 Model Amenities and Features
Features
- High Speed Internet Access
Model Lease Information
Model Price Range
- $1,295 - $1,690
Unit 5513A Amenities and Features
Features
- High Speed Internet Access
Unit 5513A Lease Information
Unit Price
- From $1,295
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,295 - $1,690Plus Fees
Unit 5513D Amenities and Features
Features
- High Speed Internet Access
Unit 5513D Lease Information
Unit Price
- From $1,295
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,295 - $1,690Plus Fees
Unit 5520A Amenities and Features
Features
- High Speed Internet Access
Unit 5520A Lease Information
Unit Price
- From $1,295
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,295 - $1,690Plus Fees
Apartment Model: ColonialFrom $1,2952 Bedroom, 1 Bath, 778 sq ftAvailable NowFloorplansPhotos![]()
Colonial - Image 1 ![]()
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Colonial - Floorplan Apartment Unit: 5513AApartment Model: ColonialFrom $1,2952 Bedroom, 1 Bath, 778 sq ftAvailable NowApartment Unit: 5513DApartment Model: ColonialFrom $1,2952 Bedroom, 1 Bath, 778 sq ftAvailable NowApartment Unit: 5520AApartment Model: ColonialFrom $1,2952 Bedroom, 1 Bath, 778 sq ftAvailable NowYork
From $1,460
2 Beds, 1 Bath, 896 sq ftPlus FeesAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,460 Available Now 215 896 $1,460 Available Now 233 896 $1,460 Available Now 5506 896 Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Model Lease Information
Model Price Range
- $1,460 - $2,185
Unit 215 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Unit 215 Lease Information
Unit Price
- From $1,460
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,460 - $2,185Plus Fees
Unit 233 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Unit 233 Lease Information
Unit Price
- From $1,460
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,460 - $2,185Plus Fees
Unit 5506 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Unit 5506 Lease Information
Unit Price
- From $1,460
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,460 - $2,185Plus Fees
Apartment Model: YorkFrom $1,4602 Bedroom, 1 Bath, 896 sq ftAvailable Now![]()
York - Floorplan Apartment Unit: 215Apartment Model: YorkFrom $1,4602 Bedroom, 1 Bath, 896 sq ftAvailable NowApartment Unit: 233Apartment Model: YorkFrom $1,4602 Bedroom, 1 Bath, 896 sq ftAvailable NowApartment Unit: 5506Apartment Model: YorkFrom $1,4602 Bedroom, 1 Bath, 896 sq ftAvailable NowJamestown
From $1,665
2 Beds, 1.5 Baths, 923 sq ftPlus FeesAvailable NowLargest 2 BedroomThis is the largest 2 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,665 Available Now 5505 923 $1,665 Available Now 5506 923 $1,665 Available Now 5517 923 Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Model Lease Information
Model Price Range
- $1,665 - $2,670
Unit 5505 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Unit 5505 Lease Information
Unit Price
- From $1,665
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,665 - $2,670Plus Fees
Unit 5506 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Unit 5506 Lease Information
Unit Price
- From $1,665
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,665 - $2,670Plus Fees
Unit 5517 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Unit 5517 Lease Information
Unit Price
- From $1,665
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,665 - $2,670Plus Fees
Apartment Model: JamestownFrom $1,6652 Bedroom, 1.5 Bath, 923 sq ftAvailable Now![]()
Jamestown - Floorplan Apartment Unit: 5505Apartment Model: JamestownFrom $1,6652 Bedroom, 1.5 Bath, 923 sq ftAvailable NowApartment Unit: 5506Apartment Model: JamestownFrom $1,6652 Bedroom, 1.5 Bath, 923 sq ftAvailable NowApartment Unit: 5517Apartment Model: JamestownFrom $1,6652 Bedroom, 1.5 Bath, 923 sq ftAvailable Now3 Bedrooms
Gloucester
From $1,835
3 Beds, 2 Baths, 1003 sq ftPlus FeesAvailable Jul 20Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,835 July 20, 2026 5548D 1003 $1,835 August 11, 2026 5542C 1003 Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Model Lease Information
Model Price Range
- $1,835 - $2,725
Unit 5548D Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Unit 5548D Lease Information
Unit Price
- From $1,835
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,835 - $2,725Plus Fees
Unit 5542C Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Unit 5542C Lease Information
Unit Price
- From $1,835
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,835 - $2,725Plus Fees
Apartment Model: GloucesterFrom $1,8353 Bedroom, 2 Bath, 1003 sq ftAvailable July 20, 2026![]()
Gloucester - Floorplan Apartment Unit: 5548DApartment Model: GloucesterFrom $1,8353 Bedroom, 2 Bath, 1003 sq ftAvailable July 20, 2026Apartment Unit: 5542CApartment Model: GloucesterFrom $1,8353 Bedroom, 2 Bath, 1003 sq ftAvailable August 11, 2026
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3D Tours
Property Information
- 612 Units
- 2 Stories
- Built in 1970
Lease Terms
- Flexible
Fees and Policies
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified. Use the Cost Calculator to determine costs based on your needs.
Required Fees
One-Time Basics
- Due at Application
- Application Fee Per ApplicantiCharged per applicant.$50.00
- Hold DepositiIf your application is accepted, Hold Deposit is applied to first full month’s rent. If your application is rejected or cancelled within the 3-day cancellation period, Hold Deposit is refunded. Charged per unit.$100.00
- Due at Move-In
- Utility Set Up FeeiCharged per unit.$35.00
- Administrative FeeiAdministrative Fee covers the cost of preparing your lease, amenity access keys/fobs, and other preparation for your move-in. Fee varies by floorplan. Charged Per Unit.$175.00
Other Fees and Policies
Pet Fees
- Cat
- One-Time Pet FeeiCharged Per Pet.$300.00
- Monthly Pet FeeiCharged Per Pet.$25.00/mo
- Dog
- One-Time Pet FeeiCharged Per Pet.$300.00
- Monthly Pet FeeiCharged Per Pet.$25.00/mo
Breed Restrictions Apply: Akita, American Bulldog, American Staffordshire Terrier, Chow Chow, Doberman Pinscher, Dogo Argentino, German Shepherd, Husky, Malamute, Pit Bull, Presa Canario, Rottweiler, Staffordshire Bull Terrier, Wolf Hybrid
Parking Info and Fees
- Surface Lot
- 1 Max
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Features and Amenities
On-Site Services
- Maintenance On Site
- Planned Social Activities
- Property Manager On Site
- Online Services
- Public Transportation
- 24 Hour Access
Community Features
- Walk Up
- Clubhouse
Outdoor Features
- Fenced Lot
- Picnic Area
- Courtyard
- Sundeck
- Controlled Access
- Yard
- Patio
Recreation and Fitness
- Fitness Center
- Tennis Court
- Playground
- Pool
Interior Features
- Balcony
- Storage Space
- High Speed Internet Access
- Heating
- Tub/Shower
- Cable Ready
- Washer/Dryer
- Air Conditioning
- Wi Fi
- Smoke Free
Kitchen Amenities
- Disposal
- Stainless Steel Appliances
- Range
- Refrigerator
- Oven
- Dishwasher
- Kitchen
Living Area Features
- Walk In Closets
- Vinyl Flooring
- Carpet
- Dining Room
- Vaulted Ceiling
- Views
- Window Coverings

Map
- Shopping
- Colleges
- Grocery
- Medical
- Parks

Map
Frequently Asked Questions about Colonial Apartments
Where is Colonial Apartments located?
Colonial Apartments is located at 5501 Pony Farm Dr, Richmond, VA
What is the current rent range at Colonial Apartments?
1 Bedroom to 3 Bedroom Apartments at Colonial Apartments currently range from $1,170 to $2,725
When is the leasing office open?
- The office Hours for Colonial Apartments are
- Monday 9:00 am–6:00 pm
- Tuesday 9:00 am–6:00 pm
- Wednesday 9:00 am–6:00 pm
- Thursday 9:00 am–6:00 pm
- Friday 9:00 am–6:00 pm
- Saturday 10:00 am–5:00 pm
- Sunday Closed
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Are there any rent specials?
The current rent special at Colonial Apartments is: FIRST FULL MONTH FREE on select apartment homes! Must apply by July 8th! *Specials apply to new residents only. Conditions apply.
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
Horrible experience
June 29, 2025 - Review from Apartments.comThe staff is unprofessional and provides in accurate information. They were overcharging us the whole year there that they had to give us $875 credit last month living there towards rent. Also been moved out for over 2 months going on 3, and still haven’t received security deposit. The towing company they use very unprofessional got in a fight with my brother and also kept purposely towing his car! Than my boyfriend car got towed and it ended up not starting after they towed it and they did ...nothing to help!Read MoreProperty Manager Responded
July 16, 2025Thank you for your feedback. We're sorry to hear about your experience and understand your frustration. We take concerns like these seriously and would appreciate the opportunity to speak with you directly to address and resolve them. Please contact our office so we can assist.
Would not recommend
July 6, 2023 - Review from Apartments.comThe apartments are in okay condition. They are always doing roadwork which makes coming in and out of the apartment a hassle in the morning. My problem is that they will threaten eviction, if you are just a day late with your rent, even with perfect payment history. After five days, they add a late fee. After eight days, they add court costs. They will do this each month. God forbid if you fall on hard times, because they will make it even harder for you. Not worth it in the end. Only consider ...this complex as a last option.Read MoreProperty Manager Responded
August 9, 2023Hello Jas, we apologize for any inconvenience you may have experienced. We would like to investigate this matter further to ensure that it is properly addressed. We kindly request you to contact our office at your earliest convenience at 804-329-8000 so that we can gather more information and work towards a solution. Please be assured that we are committed to providing exceptional service to our residents. We appreciate your feedback and the opportunity to improve our community. Thank you.
Roaches!!!
October 18, 2022 - Review from Apartments.comIt’s not worth it honestly don’t it it’s hella roaches in those apartmentsProperty Manager Responded
October 21, 2022Hello Steeny, we are sorry to hear about your frustrations with pest and welcome all feedback. I would like to discuss your concerns further with you. Please reach out at 804-329-8000 so we can resolve any outstanding concerns you may have. Thank you
Bottom of the barrel
March 31, 2022 - Review from Apartments.comBottom of the barrel. The nastiest slum. Roaches the size of playing cards. Rats the size of cats. Trash everywhere. My apartment has been flooded by my upstairs neighbors 4 times in less than 6 months and they never do anything to fix it. My upstairs neighbor throws his trash off the top balcony and leaves it in the yard. People leave entire furniture sets by the dumpster bay. No one picks up after or leashes their dogs. It’s basically anarchy. If you want an unsafe neighborhood with no rules ...that you can’t walk around at night and slum apartments that are dangerous and pest infested then this is the place for you. Management is nonexistent. Maintenance is a joke. Don’t give these horrible people your moneyRead MoreProperty Manager Responded
April 1, 2022Travis, we would like to apologize for your experience at Colonial. We’re known for providing first-class customer service, and we regret that we missed the mark. Please give us a call at your earliest convenience. We look forward to speaking with you and exceeding your expectations in the future.
Guns. Roaches. Water damage. No management.
August 15, 2021 - Review from Apartments.comDo not live here. I have been here since last fall and I will be leaving as soon as possible. The maintenance staff never responds and if they do they will enter your apartment without notice and without knocking. The roaches are HUGE and abundant. The windows and doors are unsealed and break/won’t open. Water damage is rampant and unaddressed. The other residents regularly leave large amounts of trash in the parking lot. Several residents walk their aggressive dogs without a leash and don’t pick ...up the poop. The people in the office are rude and unhelpful. The entire staff gives you attitude if you ask them to do their job. The cops are here several times a week. There is absolutely no sense of community and even as a grown man I don’t walk around at night because it is not safe. This is a dirty and horrible place to live that is run by people who refuse to give even the bare minimum.Read MoreProperty Manager Responded
August 23, 2021Hans, we would like to apologize for your experience at Colonial Apartments. We’re known for providing first-class customer service, and we regret that we missed the mark. Please give us a call at 804-329-8000 at your earliest convenience. We look forward to speaking with you and exceeding your expectations in the future.
Worst Apartment Complex
August 11, 2021 - Review from Apartments.comThe worst apartment complex. My air was not working for summer 2020 a month after I moved in. I requested a new apartment and was denied. Maintenance came to my apartment several times and could not fix the issue. They had to use a generator which tripled my electricity bill. Corporate never reach back to me and I was working from home in 100 degree weather. They hired an outside contractor during the fall and the issue was still it fixed as of summer 2021. The apartment never owned up to this ...situation, but processed to raise my rent if I decided to continue living there. Terrible service in my opinion. No one wanted to hear my situation or help the issue.Read MoreProperty Manager Responded
August 13, 2021Taylor, we would like to apologize for your experience at Colonial Apartments. We’re known for providing first-class customer service, and we regret that we missed the mark. Please give us a call at 804-329-8000 at your earliest convenience. We look forward to speaking with you and exceeding your expectations in the future.
Don’t live here
July 9, 2021 - Review from Apartments.comIf I could give zero stars I would. Please at all cost DO NOT MOVE HERE! They are absolutely awful. From the living conditions to the general incompetence these people are slum lords. I lived there for two years (only due to the pandemic) and hated every minute of it. We lived in one of their townhomes and our living room and downstairs half bath were infested with mold due to a leak coming from the upstairs bathroom. I placed several maintenance request to have this looked at but it was until ...our ceiling in the living room began to fall apart did someone come to look at it. When they did all they did was patch up the wall and paint it without addressing the leak or the mold. It got so bad there was mold growing under the carpet and spread to anything left in that corner over night. We had several issues with our heating and cooling system and had to plead for a new unit after spending a weeks with no ac as the attempted to find the problem. I would like to note the maintenance employees themselves were always kind, courteous, and attempted to help despite the system they worked for. With the maintenance issues aside, the leasing office attendants are grossly incompetent. Due to the global pandemic, we entered into a payment agreement for one month’s rent that was to be evenly distributed among the remaining months. When we attempted to pay out of the payment arrangement we were told that everything was overpaid and we were given a $300 credit to the next month. The following month we were billed with late fees for a balance we were told we over paid. When we attempted to address this, no one wanted to take responsibility or reimbursed the late fee charges placed on the account due to the the staffs mistakes. I attempted multiple times to meet with the the location Manager Shannon; who avoided meeting. In short do yourself a favor and find ANYWHERE ELSE to live.Read MoreProperty Manager Responded
July 20, 2021Zachera, we would like to apologize for your experience at Colonial. We’re known for providing first-class customer service, and we regret that we missed the mark. Please give us a call at 804-329-8000 at your earliest convenience. We look forward to speaking with you and exceeding your expectations in the future.
DO NOT MOVE HERE. BBB rating: F
July 26, 2019 - Review from Apartments.comI’ve been living here for a year now and have had nothing but problems. I’ve put in 16 work orders because there’s always something wrong and they rarely actually fix it the first time. The roaches are huge and insistent. And the neighborhood is full of creeps and criminals. And the leasing office does not care about any of these issues. This company that owns the complex isn’t even accredited by the BBB. The rental rate is enticing but not worth it.
Current tenant, apartment filled with issues.
October 11, 2018 - Review from Apartments.comDo not move here. When I was looking for an apartment, it looked really nice and secure but you dont see the problems till you move in. The apartment building is not secure in any way, mantiance never fixes anything no matter how many times you submit a request. I still live here and have submitted 4 maintenance request for various issues including ac not working, dropping faucet, bug and roaches, window screens completely ripped. Money of those have been fixed. According to my neighbors, this is ...a very common issue with maintenance. I'm waiting for my lease to end so I can move. Trust me, do not move here. The gas is covered in the rent but they dont tell you the gas is the smallest bill so it's not much help that gas is covered and since the ac has to overwork itself just to cool a little bit, you electric bill will average $100 each month. The washer is super small so the most you can fit in it is 5 towels at one time. The parking lot is not fenced, there is an automatic gate that opens anytime a car comes close so anyone can come in. The actual apartment building is pitch black so I have to use a flashlight to get to my apartment door from the building, and yes I've told the property managers and maintenance that a lightbulb is needed but nothing has been done. I've lived here for 6 months and can tell you ladies, dont move here. People sell drugs in the parking lot, strangers sitting in the stairwell because its pitch black, they say only certain dog breeds are allowed but my neighbor has a 60lb pit bull, how is that allowed? I've talked to several over people living here and they all echo the same problems. Safety and maintainance is absolutely not something this property managers care about. Be ware.Read More
Meh...
October 5, 2017 - Review from Apartments.comIf you move into these apartments be aware that the walls and floors are DEFINITELY thin so if you don't like bumping get an upstairs apartment. However, you will still hear your neighbors' activities. Regardless, its a nice quiet neighborhood considering the fact. Wood roaches are here and I've never seen them before moving here and they are HUGE!!!! Seriously! They scared me the first time I saw them but the maintenance office was good for taking care of them the 3 times I called about them. ...Each time responding in a manner that took no time at all... If you do decide to move here just remember to mind two rules that I found harsh beyond reason. 1. parking passes are given to each resident for visitors to be able to park without having their cars towed (understandable). Parking passes are only good for 5 times out of each month (not understandable). 2. Colonial apartments have steep NSF fees. It's a $50 NSF fee and they have a strict policy not to wave it. My personal experience was due to simply placing the wrong routing number into the information requiring my checking account info. I called the office to see if it could be forgiven but they basically told me that I had made a $50 mistake. On top of that, my bank takes a few days to process the payment which would be after the grace period. Meaning I'd have to also pay the late fee. Which makes it a $95 mistake. (so number a two is that they are very unforgiving)Read More
Worst place I've ever lived
June 19, 2017 - Review from Apartments.comHave had multiple maintenance issues since moving in in January 2017. Had no air conditioning from March until middle of june, finally got fixed after sending certified letter threatening legal action. Refrigerator leaked water all over food and floor maintenance cand in multiple times and just turned temp to Max causing our food to freeze. Finally getting this fixed after sending letter. Do not move here
This place
September 23, 2015 - Review from Apartments.comIts has great neighbors and a quiet peaceful demeanor. With a pool and close to 95 as well as downtown its a great day to come and be a resident here.
Points of Interest
Time and distance from Colonial Apartments.
Arts Museums and Landmarks
Big Box and Retail
Walgreens
Lowe's
Aldi
Colleges and Universities
J. Sargeant Reynolds Community College - Parham Road Campus
J. Sargeant Reynolds Community College - Downtown Campus
Groceries
Aldi
Kroger
Whole Foods
Hospitals
Parks and Recreation
Colonial Apartments has 1 park within 4.3 miles, including Hollywood Cemetary.
Shopping Centers
Colonial Apartments has 5 shopping centers within 1.8 miles.
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| Richmond Studio Apartments | $1,481 | $715 | $7,566 |
| Richmond 1 Bedroom Apartments | $1,635 | $566 | $8,250 |
| Richmond 2 Bedroom Apartments | $1,946 | $628 | $10,000+ |
| Richmond 3 Bedroom Apartments | $2,159 | $810 | $9,351 |
| Richmond 4 Bedroom Apartments | $1,209 | $725 | $5,876 |
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Akita, American Bulldog, American Staffordshire Terrier, Chow Chow, Doberman Pinscher, Dogo Argentino, German Shepherd, Husky, Malamute, Pit Bull, Presa Canario, Rottweiler, Staffordshire Bull Terrier, Wolf Hybrid.