Unwarranted charges and baseless claims
May 8, 2024 - Review from Apartments.com
When I moved in, the apartment wasn’t cleaned or painted and this was acknowledged by the Manager (the toilet wasn’t flushed, mold in bathroom, holes in walls, etc). When I left, Commerce Tower charged $1,365 for cleaning and painting, even though the defects existed prior to my occupancy. The elevator stopped working more than once. The I moved out before the lease term ended; nothing required notice whether I intended to pursue another lease (the lease stated if “does not automatically ...
renew”). Nonetheless, Commerce Tower demanded rental of $2,243.27 for periods after the lease ended. Commerce Tower then turned the matter over to a collection agency and filed reports with the credit bureaus.
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Property Manager Responded
May 13, 2024
Thank you for taking the time to share your experience at Commerce Tower. As your review is anonymous, we invite you to reach out directly to our team so that we may look further into your comments. We want to stress that part of our commitment to excellence is providing a clear and concise lease that outlines all of our guidelines. If any questions linger we hope you will reach out.
Max of 2. We Welcome Our Four Legged Friends! We allow two pets per apartment home with no weight restrictions. For questions regarding breed restriction, please contact the leasing office.