Do not move here horrible place
April 25, 2025 - Review from Apartments.com
I have lived in this apartment complex for almost a year and a half, and I feel compelled to share my experience.
First and foremost, the front office is incredibly unresponsive. They rarely answer phone calls and do not respond to emails, so if you need anything resolved, you have to go in person. Even then, getting assistance is often a challenge. I have never encountered such a lack of support from an office staff before. It can be very difficult to address any issues you may have.
Safety ...
has also been a concern here, with multiple shootings and even a reported death at the complex. The atmosphere feels unsettling at times, with a high turnover of individuals coming in and out.
As for the amenities, they are largely non-functional. The gym has been closed since I moved in, and the laundry facilities often don’t work. Unfortunately, I've also noticed signs of homelessness in the area, which adds to the overall feeling of neglect. Additionally, there is a significant pest problem, with roaches and bugs being a persistent issue, regardless of how clean you keep your living space.
Overall, my experience here has been very disappointing. I will not be renewing my lease, as I have never lived in a place quite like this. It feels like a waste of money and time, especially being trapped in a contract with little to no support for resolving any of my issues.
The only positive experience I can highlight has been with Helena, who is exceptionally kind and helpful, and demonstrates strong customer service skills.
In summary, I would strongly advise anyone considering living here to think twice. This complex has simply not lived up to expectations, and I genuinely believe you would be better off looking elsewhere.
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Property Manager Responded
April 28, 2025
We understand your concerns and appreciate your feedback. We are always happy to help and encourage you to reach out to our team at copperline@rpmliving.com if you'd like to discuss your feedback further. We hope to hear from you soon.
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