We chose Cypress Legends in 2021 in part because it was a gated community with cameras, and it appeared clean and well maintained. We wanted to feel safe and live in a nice community. That all changed by the time we left in February 2023. The main gate no longer functioned. It was left in the open position 24/7. As for the cameras, we were informed by the office staff that they were not working properly. We no longer had any sense of safety and security, benefits we were paying for.
The complex
...has a lot of rules, but they don't enforce them. People let their dogs defecate everywhere. Management drives by on golf carts and say nothing, not even a reminder. There is a recycling dumpster, but people don't break down boxes so the dumpster is always full. There is a trash valet service that picks up garbage at your apartment 5 nights a week. You are supposed to set trash out in the provided can on those nights. However, tenants set plastic bags of trash out without using the can, and they do it on days there is no service. It sits there for two days stinking up the common areas and drawing insects. There was garbage juice leaking everywhere you walked. If you like to walk, you should avoid the area around the dumpster. The dumpster is located on the main road in the complex and is used for the entire facility. It is not emptied often enough, plus tenants just leave garbage outside on the ground. It smells so bad it makes you gag. There are cameras, but either not working or they don't care.
As for parking, there are afternoons you may have to park a building or more away from your apartment in order to find a space. Part of this is because people have doubled up. There are people living in the complex that are not supposed to be there. You are only allowed to have overnight guests up to 14 nights a year, but some people moved in long term. We reported this and were informed that even an employee had moved her parents in after the hurricane.
We complained about all of the things above, but our concerns and complaints fell on deaf ears; nothing changed. They seemed far more concerned about renting an apartment out to someone new than working with those of us already there. It got so bad, especially our concerns for our safety without a working gate, and with no fix in sight, we terminated our lease early and had to pay a two month rent penalty; they had the apartment re-rented in a week. No exceptions, no assistance, no remedy. It was all about money.
Max of 3. | Restrictions: Breed Restrictions apply.