Do not rent from Deer Creek!! If I could give less than 1 star I would. I usually don't take the time to leave reviews unless they are really good, and most apartments have bad ratings for management but with how the experience was for us I had to take the time. We only lived at the property for an 8 month lease, and while they have nice amenities the many other factors don't make it worth living here.
First off, the "renovated" apartments are not renovated. Everything simply has a coat of paint
...over the old. We even found duct tape holding one of the kitchen drawers together on the inside with paint over that.
That wasn't the worst part, however. I could live with all of that if it weren't for the management. Normally I never have to deal with them since you normally just pay your rent on time and your good but the hassle was never ending.
1. Our rent was incorrect all 8 months we lived there with charges for renters insurance even though I was under compliance and had sent and resent/dropped of hard copies of all paperwork 6 times. I was told it would be taken care of, but never was so I had to make a stop in every month.
2. We were given wrong packages or had ours lost.
3. The property manager is non-existent and will never return calls/emails or set up appointments, which added to the difficulty of resolving the extra charges issue.
4. They are constantly needing to get into your apartment for something making it difficult on your day to day work schedule.
Upon move out I thought i would finally be done with it all but then came the deposit issues. We paid $750 in deposits ($250 which was non-refundable) and upon move in found many items that needed to be fixed or touched up but the office never created the work order to do so as they said they would, and upon move out after cleaning the apartment extremely thoroughly for about 4 hours, were charge over $500 in cleaning fees out of our deposits. We even received a notification that the deposits "weren't sufficient to cover everything" and tried to charge an extra $150 on top of that.
To top it all off, even with the security lighting, "security" entrance gate, and their "security service", my car was broken into the last week of living there. So save yourself the headache and don't rent from Deer Creek.
Max of 2. | Restrictions: None.