Do not move here and make the same mistakes I did. Ever since I moved in mid-August, issues have been non-stop with both prior and new management. Old management gave me a dirty unit with several issues including holes in the wall and a rotting porch roof, none of these issues being remedied before new ownership took over. New ownership have already fired a round of office staff since moving in new staffing mid-October, meaning in the time I've lived here so far (mid-August to December) we have
...yet to have the same staffing for more than a three week period. I've had three rounds of office staff I've had to explain the same issues to, with nothing being done. New management has decided to renovate the property, which means choosing to close the pool, club-house, sun-deck, and gym without prior warning to residents (keep in mind they have already been closed since mid-August due to prior management's lack of maintenance). I've had to ask new management countless times to clean the gym (as homeless people smoke and sleep in there) and the laundry room (as machines are always broken and flooding the main room). All of these issues have yet to be remedied since the newest round of management joined the property in November, ridiculous considering that all that needs to be done is cleaning. Last week on the 2nd, I was asked by the new property manager to email the office any maintenance requests not fulfilled by prior management (such as the rotting patio roof). It's over a week later and I have yet to receive a reply to my email or a call. I also cannot submit any further maintenance requests through the website, as it's not even an option provided at this point in time. Extremely concerning and unprofessional to say the least.
Property Manager Responded