Rebranded from "Town Square" but no changes
June 13, 2025 - Review from Apartments.com
Look elsewhere if you are hunting for apartments in the Alexandria region. This rebranded community known prior as "Town Square" is now "The Halstead Alexandria" under new management from Bozzuto properties. We have lived in this community for several years and we have had ongoing problems with our individual building maintenance and elevator outages happening weekly and as the sun rises and drops. As paying tenants we are ignored and given no explanations for pending repairs and not to mention ...
mail being stolen from the mail rooms, cars having their license plates stolen off of garaged reserved spaces, Having your own car towed from spaces you pay for with signage and the list goes on. The community gates are never working and give the "impression" of safe and secure but far from that. 4:00am and we have random drunk people trying to forcefully enter our unit at the wrong building and free to enter and exit the neighborhood on two separate occasions. Just a heads up for those out there looking for something nice you can do better and we will be sure to let people know the truth about this community. Save yourself the money and headache and look elsewhere for better quality housing and a company that actual cares about their tenants not just building a dog park and adding amenity fees to renters that don't even have pets. This place is a joke!
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Property Manager Responded
June 20, 2025
Hello,
We appreciate you bringing your experience to our attention. If you are willing, please contact us at (571) 518-5933 so we can continue our conversation and work towards improving our community. We look forward to hearing from you.
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