A complete grift
September 20, 2023 - Review from Apartments.com
Prepare for fees on top of fees and management that does the barest minimum (or less).
First, the really fun part: last winter, tons of cars were broken into, wheels and rims stolen, culminating in several cars BEING SET ON FIRE in the parking lot! Management finally hired a rent-a-cop to occasionally patrol the parking lot after this, but there are still no security cameras. They hilariously sent out an email after the cars were set on fire asking if anyone had footage of the crime.
Your ...
utility bills will be twice what they should be, because they sell your account to sub-metering companies who charge exorbitant rates (look up American Power and Light to see what I'm talking about). You pay $40 per resident, per month for super basic amenities that should just be part of your rent.
Common areas are filthy and hallways are cleaned maybe twice a year. We play a game of tracking how long trash has been in a hallway or stairwell--usually a couple weeks minimum before someone picks it up. There is no janitor.
When something breaks, it's usually weeks before it's fixed, there's always a part "on order" for a month, as if we're living in the apocalypse and pool or door parts are so hard to find. When they do replace broken things in common areas, it's often shoddy work and with fixtures that don't match.
The dumpsters are poorly designed and rarely emptied, so they're always overflowing, at which point management sends out chiding emails about not leaving trash in front of the dumpster.
Finally, if you're someone who likes to smoke marijuana in your apartment, rest assured that management will do absolutely nothing, even when it filters into your neighbor's apartments and into the hallways.
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Property Manager Responded
February 16, 2024
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure these issues do not happen again.
Max of 2.