The Little things
December 3, 2025 - Review from Apartments.com
I have been here with my roommate for almost a year and we recently accepted a new job offer. It’s gonna take us out of the state, which is the only reason why we have to end our time here but we’ve had nothing but great experiences even when there have been difficulties in the building, the office has always tried to handle it quickly and effectively. I will say hearing from some of my neighbors. They don’t think that the office does a great job, but it’s because I believe some people have ...
unrealistic expectations. That they themselves cannot meet I feel as though any issue that was brought up to the office staff. I immediately saw them working on it to try to get the best possible result for everyone in the community, I myself work in a customer service type of job so I know the struggles that the office goes through. I have seen some people give the office grief come in there fuss and cuss at them. Call them out their names and every other thing you should not do to someone who’s trying to help you just because they don’t like the answer they’re getting and I want to come in the office for always keeping it professional. Everyone is amazing whether it’s Jacob and his service team that handle work orders quickly and effectively or it’s Naomi, Angel and Bailey working hard, trying to make sure that the residents are being taken care of and hosting great events. I will say don’t read a review and assume you know the property off of a review go in there. See the property for yourself. Meet these people for yourself and come up with your own opinion. The one thing I’m going to miss is the community we didn’t go to all the community events but when we started to go, we started to make friends in the building and it really made us feel like this was Home. We are going to miss you Harwood Flats and the Team.
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Property Manager Responded
December 9, 2025
Thank you so much for taking the time to share this incredibly thoughtful review. We’re truly grateful for residents like you who help make Harwood Flats the community that it is.
While we’re sad to see you go, we’re excited for your new opportunity and wish you the very best in your next chapter. It means so much to our entire team — from our leasing office to our maintenance staff — to know that you felt supported and at home during your time here.
We also appreciate your kind words about how our team handles challenges and works to create a positive experience for all residents. Your understanding and recognition truly make a difference.
Thank you again for being part of our community. You will be missed, and we wish you nothing but success and happiness on your move.
Best,
The Harwood Flats Team
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