Cockroaches and Poor Communication from Leasing Office
September 20, 2022 - Review from Apartments.com
Cockroaches, noisy neighbors with loud dogs, poor response from the leasing office. It was honestly quite a nightmare which prompted us to run quickly out of this place, resulting in some hefty move out fees. Also disappointing because we paid so much for a place that was not updated in the slightest and we get charged to replace things that were outdated and definitely was not new when we moved in.
Property Manager Responded
September 20, 2022
We are truly sorry to hear your experience wasn't a positive one. Our team works extremely hard to ensure your apartment living is a pleasant one. Your feedback will be taken back to the team.
Property Manager Responded
September 21, 2022
We're extremely proud of our clean and welcoming community, to say nothing of our five-star leasing team, so we can't help but feel disappointed by your negative feedback. We're confident your dissatisfaction is the result of a simple misunderstanding, and we encourage you to reach out directly so we can better address your concerns. Thank you.
Property Manager Responded
October 11, 2022
We are so sorry to hear you experienced wasn't up to par. Our team takes pride in providing a community our residents are proud to home. Your feedback will be shared with the team on areas of improvement.
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