I've lived here for 2 years. There are plumbing issues from old/cheap pipes that has the water being shut off often without warning to repair leaks usually once a month or so. Current management is renovating the place since they purchased it last fall, but that means that the gate is constantly left open during the day, even on the weekends, for the work crews' convenience. Renovations also means I couldn't use my balcony for a month because of repainting, the pool area for a couple months nor
...currently the entire leasing office/center. With the renovations, packages are delivered to doors as the locker system is likewise currently not available.
We don't have a guard, I only ever saw one nearly a year ago for a month. Empty apartments are also rented out for AirBnBs, meaning we often have people without fobs entering and staying for short periods of time. Moreover, I have heard several residents in the last couple months complain of thefts from their balconies and even break ins due to security being so low. This is one of the main reasons I am moving as I no longer feel safe living here.
The location is great, the complex is a pleasing walk and aesthetically pleasing, and the other residents are nice. They spray pretty well for pests and the office and maintenance staff are pretty friendly. But the biggest weakness of the complex is the lack of communication. For example, several of the mailbox panels were busted, leading to our mail being directed to a post office on the other side of the medical center. We received one email about this and then heard absolutely nothing for 4 months. Then they sent an email saying they had tried a solution, it hadn't worked, and so they were going with a Plan B. We finally have mailbox service again after over 5 months. My mail was delayed with this arrangement, I missed important letters.
Yes, the apartments look great. Yes, the location is great. But compared to many other places I've been looking into in the same area, I feel more and more like Kimpton cares more about being competitive with the other complexes nearby by slapping on new coats of paint, some vinyl flooring, and new cabinets for new tenants rather than considering the current residents and their quality of life while living here.
If we find that your pet displays aggression and is not on the aggressive breed list we reserve the right to deny your application for housing.