Mice! Roaches! Terrible Management!
May 14, 2023 - Review from Apartments.com
DO NOT MOVE HERE! I wouldn’t recommend moving here even if you were homeless. And I say that in all seriousness. The building is INFESTED with rodents. They are literally everywhere! I complained for 2 weeks straight before finally receiving a response and getting someone out there to look into it. I have two small children and by then my toddler had found one huge one dead in our lower cabinet! Found two more under the kitchen sink, eating through everything! Maintenance finally came and only ...
left a bock box behind the oven. They refused to get Orkin out to rid the building of them. So even if they did settle the issue in one apartment all they did was push them to the next apartment. Still all over the building. I inquired to the neighbors about this issue to see if they were experiencing the same, they were experiencing that and MORE. They had been complaining of a roach infestation apparently and hadn’t gotten help from management about it either for months. They moved out early even though the landlords weren’t willing to let them out of their lease. I requested an early move out given the severity of the rodent problem and out of fear roaches would come to my unit next, and they denied it saying they were working to fix the issue and I needed to be patient. The living circumstances were INHUMANE. Neighbors propping the door to the building open at all times of the night. Strangers coming in and out all night every night. Place reeked of marijuana and cigarettes. Visitors always parking in my assigned parking spot. I complained and nobody’s car was towed despite my constant complaints to management. So my kids and I would have to park on the street and walk in the dark to our building. Metropolitan management is rude on the phone and if you complain or call more than they like, they will stop answering the phone and getting back to you altogether. They will not discount you even with all the inconveniences the property gives and will still expect their rent in full. It’s all they care about. Nothing you complain about will ever get fixed. Count it as a loss or pay out of your own pocket. I have no idea given all the complaints this place had gotten from MULTIPLE tenants, how they are still open and renting. I pray this place gets shut down! NEVER rent here. I can’t emphasize this enough.
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