Don’t believe any of the reviews over 1 star.
August 3, 2026 - Review from Apartments.com
If I could give this property zero stars, I would.
My daughter lived here for about a year, and for months she dealt with a severe mold problem that spread throughout her apartment, damaging clothing, furniture, shoes, and other personal belongings. The conditions became so bad that she became sick and ultimately had to move out early.
What was even more disappointing was management’s response. Instead of taking responsibility, the property manager actually suggested the mold was caused because ...
the apartment was “dusty.” That explanation was insulting and ignored the real issue. Mold is caused by moisture, not dust.
We were told an independent assessment would be completed and that management would follow up. We patiently waited, sent multiple emails, and gave them every opportunity to make things right. Instead, we were met with silence. Weeks went by without meaningful communication or any attempt to resolve the situation.
The most frustrating part wasn’t just the mold. It was the complete lack of accountability. A company shows its true character when something goes wrong, and this management team chose to ignore the problem instead of addressing it.
If you’re considering living here, ask about mold complaints and pay close attention to how management handles serious maintenance issues. Our experience was incredibly disappointing, and I would never recommend this property to family or friends.
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Property Manager Responded
August 5, 2026
Thank you for sharing your feedback. We are sorry to hear about your daughter's experience. The health and well-being of our residents is very important to us, and we take all maintenance concerns, including reports of moisture or mold, seriously. Our team followed the recommended inspection process and addressed the findings provided by the independent vendor. We understand your frustration and regret that you feel your concerns were not resolved. If you would like to discuss this further, please contact our management team directly leanderpark@livehilltop.com so we can review your concerns with you.
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