Photos
- Studio–2 Bedrooms
- $1,168-$4,518Pricing
- 496–1,227Square Feet
Rent Specials
Lease Now for one month free! Certain exclusions may apply.
About MAA Reserve
TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find modern luxury in a vibrant neighborhood at MAA Reserve in Charlotte, NC. Our studio, one-bedroom, and two-bedroom apartment homes feature quartz countertops, stainless steel appliances, and kitchen islands. All buildings are non-smoking, and all homes have a washer/dryer included. From our 24-hour gym and yoga studio to the parcel pickup lockers, everything you need is here. Residents love the Oasis Courtyard with hammocks and a grilling area. Reserved parking spots and extra storage are available, and all breeds are welcome in our pet-friendly community. We also offer MAA Smart Homes as an amenity at MAA Reserve. Enjoy remote access, 24/7 customer care, self-monitored security, smart notifications and more. Join our community and enjoy having the Historic South End's famous eclectic dining and shopping right in the neighborhood.
MAA Reserve is located in the Sedgefield Neighborhood and 28209 Zip code of Charlotte, NC. This community is professionally managed by MAA
Property Contact Info
Floorplan Pricing and Availability
MAA Reserve offers Studio to 2 Bedroom apartments starting from $1,168 and having 496–1,227 sq ft. Here is the current pricing and availability:
Cost CalculatorEstimate your monthly and one-time fees
New! Interactive Property Map
ApartmentHomeLiving.com's new Interactive Property Map allows you to see where every available unit is located at this community.Try It Now >Studio
Floorplan 01A
From $1,168
Studio, 1 Bath, 496 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Floorplan View Details $1,168 Available Now 200D481 496 $1,203 March 20, 2026 200D488 496 $1,223 April 22, 2026 300A106 496 Model Amenities and Features
Features
- Air Conditioning
- Ceiling Fans
- Washer/Dryer
Kitchen
- Microwave
Unique Features
- Smart Home Technology
Model Rent and Fees
Model Price Range
- $1,168 - $2,633
Current Available Pricing
- $1,168 - $1,223
Unit 200D481 Gallery
Floorplans
Unit 200D481 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200D481 Rent and Fees
Unit Price
- $1,168
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,168 - $2,633
Unit 200D488 Gallery
Floorplans
Unit 200D488 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200D488 Rent and Fees
Unit Price
- $1,203
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,168 - $2,633
Unit 300A106 Gallery
Floorplans
Unit 300A106 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 300A106 Rent and Fees
Unit Price
- $1,223
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,168 - $2,633
Apartment Model: 01AFrom $1,168Studio, 1 Bath, 496 sq ftAvailable Now![]()
01A - Floorplan 1 Apartment Unit: 200D481Apartment Model: 01A$1,168Studio, 1 Bath, 496 sq ftAvailable Now![]()
Unit: 200D481 - Floorplan 1 Apartment Unit: 200D488Apartment Model: 01A$1,203Studio, 1 Bath, 496 sq ftAvailable March 20, 2026![]()
Unit: 200D488 - Floorplan 1 Apartment Unit: 300A106Apartment Model: 01A$1,223Studio, 1 Bath, 496 sq ftAvailable April 22, 2026![]()
Unit: 300A106 - Floorplan 1 0A Alt 1
From $1,263
Studio, 1 Bath, 595 sq ftAvailable Mar 1Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Floorplan View Details $1,263 March 1, 2026 200C350 595 $1,393 March 16, 2026 200C448 595 Model Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Model Rent and Fees
Model Price Range
- $1,263 - $2,648
Current Available Pricing
- $1,263 - $1,393
Unit 200C350 Gallery
Floorplans
Unit 200C350 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200C350 Rent and Fees
Unit Price
- $1,263
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,263 - $2,648
Unit 200C448 Gallery
Floorplans
Unit 200C448 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200C448 Rent and Fees
Unit Price
- $1,393
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,263 - $2,648
Apartment Model: 0A Alt 1From $1,263Studio, 1 Bath, 595 sq ftAvailable March 1, 2026![]()
0A Alt 1 - Floorplan 1 Apartment Unit: 200C350Apartment Model: 0A Alt 1$1,263Studio, 1 Bath, 595 sq ftAvailable March 1, 2026![]()
Unit: 200C350 - Floorplan 1 Apartment Unit: 200C448Apartment Model: 0A Alt 1$1,393Studio, 1 Bath, 595 sq ftAvailable March 16, 2026![]()
Unit: 200C448 - Floorplan 1 1 Bedroom
11A Alt 4
From $1,408
1 Bed, 1 Bath, 814 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Floorplan $1,408 Available Now 300A116 814 Unit 300A116 Gallery
Floorplans
Unit 300A116 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 300A116 Rent and Fees
Unit Price
- $1,408
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,408 - $2,263
Apartment Model: 11A Alt 4From $1,4081 Bedroom, 1 Bath, 814 sq ftAvailable Now![]()
11A Alt 4 - Floorplan 1 Apartment Unit: 300A116Apartment Model: 11A Alt 4$1,4081 Bedroom, 1 Bath, 814 sq ftAvailable Now![]()
Unit: 300A116 - Floorplan 1 11A Alt 8
From $1,408
1 Bed, 1 Bath, 686 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Floorplan $1,408 Available Now 200C353 686 Unit 200C353 Gallery
Floorplans
Unit 200C353 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200C353 Rent and Fees
Unit Price
- $1,408
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,408 - $2,263
Apartment Model: 11A Alt 8From $1,4081 Bedroom, 1 Bath, 686 sq ftAvailable Now![]()
11A Alt 8 - Floorplan 1 Apartment Unit: 200C353Apartment Model: 11A Alt 8$1,4081 Bedroom, 1 Bath, 686 sq ftAvailable Now![]()
Unit: 200C353 - Floorplan 1 Floorplan 11A
From $1,443
1 Bed, 1 Bath, 705-847 sq ftAvailable NowLargest 1 BedroomThis is the largest 1 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Floorplan View Details $1,468 Available Now 200C358 705 $1,488 Available Now 200C152 705 $1,443 Available Now 200D393 705 Model Amenities and Features
Features
- Air Conditioning
- High Speed Internet Access
Unique Features
- Smart Home Technology
Model Rent and Fees
Model Price Range
- $1,443 - $3,213
Current Available Pricing
- $1,443 - $1,488
Unit 200C358 Gallery
Floorplans
Unit 200C358 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200C358 Rent and Fees
Unit Price
- $1,468
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,443 - $3,213
Unit 200C152 Gallery
Floorplans
Unit 200C152 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200C152 Rent and Fees
Unit Price
- $1,488
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,443 - $3,213
Unit 200D393 Gallery
Floorplans
Unit 200D393 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200D393 Rent and Fees
Unit Price
- $1,443
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,443 - $3,213
Apartment Model: 11AFrom $1,4431 Bedroom, 1 Bath, 705-847 sq ftAvailable Now![]()
11A - Floorplan 1 Apartment Unit: 200C358Apartment Model: 11A$1,4681 Bedroom, 1 Bath, 705 sq ftAvailable Now![]()
Unit: 200C358 - Floorplan 1 Apartment Unit: 200C152Apartment Model: 11A$1,4881 Bedroom, 1 Bath, 705 sq ftAvailable Now![]()
Unit: 200C152 - Floorplan 1 Apartment Unit: 200D393Apartment Model: 11A$1,4431 Bedroom, 1 Bath, 705 sq ftAvailable Now![]()
Unit: 200D393 - Floorplan 1 Floorplan 11D
From $1,493
1 Bed, 1 Bath, 766 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Floorplan $1,493 Available Now 200C156 766 Unit 200C156 Gallery
Floorplans
Unit 200C156 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200C156 Rent and Fees
Unit Price
- $1,493
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,493 - $2,348
Apartment Model: 11DFrom $1,4931 Bedroom, 1 Bath, 766 sq ftAvailable Now![]()
11D - Floorplan 1 Apartment Unit: 200C156Apartment Model: 11D$1,4931 Bedroom, 1 Bath, 766 sq ftAvailable Now![]()
Unit: 200C156 - Floorplan 1 11A Alt 6
From $1,453
1 Bed, 1 Bath, 681 sq ftAvailable Mar 9Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Floorplan $1,453 March 9, 2026 300B325 681 Unit 300B325 Gallery
Floorplans
Unit 300B325 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 300B325 Rent and Fees
Unit Price
- $1,453
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,453 - $2,768
Apartment Model: 11A Alt 6From $1,4531 Bedroom, 1 Bath, 681 sq ftAvailable March 9, 2026![]()
11A Alt 6 - Floorplan 1 Apartment Unit: 300B325Apartment Model: 11A Alt 6$1,4531 Bedroom, 1 Bath, 681 sq ftAvailable March 9, 2026![]()
Unit: 300B325 - Floorplan 1 2 Bedrooms
Floorplan 22A
From $1,878
2 Beds, 2 Baths, 1017 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Floorplan View Details $1,878 Available Now 300A211 1017 $1,963 Available Now 300A302 1017 $1,938 Available Now 300A316 1017 Model Amenities and Features
Features
- Air Conditioning
- High Speed Internet Access
Unique Features
- Smart Home Technology
Model Rent and Fees
Model Price Range
- $1,878 - $4,123
Current Available Pricing
- $1,878 - $1,963
Unit 300A211 Gallery
Floorplans
Unit 300A211 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 300A211 Rent and Fees
Unit Price
- $1,878
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,878 - $4,123
Unit 300A302 Gallery
Floorplans
Unit 300A302 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 300A302 Rent and Fees
Unit Price
- $1,963
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,878 - $4,123
Unit 300A316 Gallery
Floorplans
Unit 300A316 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 300A316 Rent and Fees
Unit Price
- $1,938
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,878 - $4,123
Apartment Model: 22AFrom $1,8782 Bedroom, 2 Bath, 1017 sq ftAvailable Now![]()
22A - Floorplan 1 Apartment Unit: 300A211Apartment Model: 22A$1,8782 Bedroom, 2 Bath, 1017 sq ftAvailable Now![]()
Unit: 300A211 - Floorplan 1 Apartment Unit: 300A302Apartment Model: 22A$1,9632 Bedroom, 2 Bath, 1017 sq ftAvailable Now![]()
Unit: 300A302 - Floorplan 1 Apartment Unit: 300A316Apartment Model: 22A$1,9382 Bedroom, 2 Bath, 1017 sq ftAvailable Now![]()
Unit: 300A316 - Floorplan 1 Floorplan 22B
From $1,993
2 Beds, 2 Baths, 1208 sq ftAvailable Mar 27Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Floorplan $1,993 March 27, 2026 300A218 1208 Unit 300A218 Gallery
Floorplans
Unit 300A218 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 300A218 Rent and Fees
Unit Price
- $1,993
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,993 - $4,203
Apartment Model: 22BFrom $1,9932 Bedroom, 2 Bath, 1208 sq ftAvailable March 27, 2026![]()
22B - Floorplan 1 Apartment Unit: 300A218Apartment Model: 22B$1,9932 Bedroom, 2 Bath, 1208 sq ftAvailable March 27, 2026![]()
Unit: 300A218 - Floorplan 1 Floorplan 22D
From $2,303
2 Beds, 2 Baths, 1227 sq ftAvailable Apr 4Largest 2 BedroomThis is the largest 2 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Floorplan $2,303 April 4, 2026 200D477 1227 Unit 200D477 Gallery
Floorplans
Unit 200D477 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200D477 Rent and Fees
Unit Price
- $2,303
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $2,303 - $4,518
Apartment Model: 22DFrom $2,3032 Bedroom, 2 Bath, 1227 sq ftAvailable April 4, 2026![]()
22D - Floorplan 1 Apartment Unit: 200D477Apartment Model: 22D$2,3032 Bedroom, 2 Bath, 1227 sq ftAvailable April 4, 2026![]()
Unit: 200D477 - Floorplan 1 22A Alt 1
From $1,833
2 Beds, 2 Baths, 1062 sq ftAvailable Apr 29Cheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Floorplan $1,833 April 29, 2026 200D468 1062 Unit 200D468 Gallery
Floorplans
Unit 200D468 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200D468 Rent and Fees
Unit Price
- $1,833
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,833 - $3,573
Apartment Model: 22A Alt 1From $1,8332 Bedroom, 2 Bath, 1062 sq ftAvailable April 29, 2026![]()
22A Alt 1 - Floorplan 1 Apartment Unit: 200D468Apartment Model: 22A Alt 1$1,8332 Bedroom, 2 Bath, 1062 sq ftAvailable April 29, 2026![]()
Unit: 200D468 - Floorplan 1
Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
Schedule a Tour
Call us at: (980) 446-3623 to schedule a tour.
Videos
3D Tours
Unit 143
Leasing Office
0BR, 1BA - Studio - 496 SF
2BR, 2BA - 1017-1167 SF
Property Information
- 353 Units
- 5 Stories
- Built in 2013
- View Property Website
Fees and Policies
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified. Use the Cost Calculator to determine costs based on your needs.
Required Fees
One-Time Basics
- Due at Application
- Application Fee Per ApplicantiCharged per applicant.$85
- Due at Move-In
- Administrative FeeiCharged per unit.$250
Pet Policy and Fees
Cats
- 2 Pet Limit
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
Dogs
- 2 Pet Limit
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
Parking Info and Fees
- Surface Loti1st floor and throughout parking deck
- CoverediIn parking deck
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Features and Amenities
Unique Amenities
- Additional Storage
- Business Center with WiFi
- Controlled Access Gate
- Elevator access
- Smart Home Technology
On-Site Services
- Package Service
- Dry Cleaning Service
- Maintenance On Site
- Property Manager On Site
- Trash Pickup Door To Door
- Community Wide Wi Fi
- Pet Play Area
- Laundry Facilities
- Garden
Community Features
- Business Center
- Clubhouse
- Breakfast/Coffee Concierge
- Disposal Chutes
- Elevator
Outdoor Features
- Grill
- Courtyard
- Picnic Area
- Controlled Access
- Patio
Recreation and Fitness
- Fitness Center
- Spa
- Pool
Interior Features
- Balcony
- Tub/Shower
- Heating
- Double Vanities
- Ceiling Fans
- High Speed Internet Access
- Cable Ready
- Washer/Dryer
- Air Conditioning
- Wi Fi
- Wheelchair Accessible (Rooms)
Kitchen Amenities
- Island Kitchen
- Refrigerator
- Oven
- Dishwasher
- Microwave
- Quartz Countertops
- Stainless Steel Appliances
- Disposal
- Freezer
Living Area Features
- Walk In Closets
- Vaulted Ceiling
- Vinyl Flooring
- Carpet
- Window Coverings
- Views
- Hardwood Floors
- Loft Layout
Map
2720 South Blvd, Charlotte, NC 28209
- Shopping
- Colleges
- Grocery
- Medical
- Parks
- Transportation
Map
Hours and Contact Info
Call Us - Open Now!
Currently Closed
By Appointment
| Monday | 10:00 am–6:00 pm |
| Tuesday | 10:00 am–6:00 pm |
| Wednesday | 10:00 am–6:00 pm |
| Thursday | 10:00 am–6:00 pm |
| Friday | 10:00 am–6:00 pm |
| Saturday | 10:00 am–5:00 pm |
| Sunday | Closed |
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
- Walk Score® measures the walkability of any address.
- Transit Score® measures access to public transit.
- Bike Score® measures the bikeability of any address.
Frequently Asked Questions about MAA Reserve
Where is MAA Reserve located?
MAA Reserve is located at 2720 South Blvd near the Sedgefield area of Charlotte, NC
What is the current rent range at MAA Reserve?
Studio to 2 Bedroom Apartments at MAA Reserve currently range from $1,168 to $2,303
When is the leasing office open?
- The office Hours for MAA Reserve are
- Monday 10:00 am–6:00 pm
- Tuesday 10:00 am–6:00 pm
- Wednesday 10:00 am–6:00 pm
- Thursday 10:00 am–6:00 pm
- Friday 10:00 am–6:00 pm
- Saturday 10:00 am–5:00 pm
- Sunday Closed
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Are there any rent specials?
The current rent special at MAA Reserve is: Lease Now for one month free! Certain exclusions may apply..
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
Better Apartments Next Door...
February 12, 2026So many different property managers in 3 years I can't even remember. MAA will do the absolute minimum to get you by then charge you insane amounts at move out ($980 for carpet that came up when they cleaned it... no renter damage just poor installation but we were still on the hook for the bill). Minimum amenities, the pool is decent, the gym is a few treadmills, a cable machine, few free weights, slightly more advanced than a hotel gym. The outside smells like dog urine. Frequently pets would ...urinate on the common area floors and it would take days to get it cleaned. Our washer was cracked at move in and they "couldn't find" our turned in move sheet. They magically found it a few minutes after I called. So many apartments are next door, I would just look there.Property Manager Responded
February 14, 2026Hi, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
Read MoreReview from Apartments.com
Property has Mold!!!
November 12, 2025My brother has been living in this apartment complex in Charlotte and has dealt with recurring mold for months. Maintenance has not fixed the root cause so it keeps coming back. The mold has also ruined several of his belongings. Instead of taking responsibility, management has tried to charge him thousands of dollars to either move to another unit or terminate his lease early. Tenants have rights to a safe and habitable home and mold is a serious issue. This complex does not seem to prioritize ...resident safety, proper maintenance, or tenant rightsProperty Manager Responded
November 14, 2025Hi, we appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.
Read MoreReview from Apartments.com
Worth it for the Price
October 7, 2022I’ve been here two months so far and the only issue I’ve had is some barking dogs and the noise from the street-facing apartment (nothing they can control). It definitely smells like weed on the courtyard side halls but I haven’t had issues on my side. For south end location, I toured a lot of places and this one fit the bill for my needs. the balconies are super small, but you’re right on the rail trail line so it’s very walkable. the maintenance is super nice and Matthew in the front office ...always gets me what I need. There are much worse places to live in the location with even higher prices.Property Manager Responded
October 11, 2022Hello there, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
Read MoreReview from Apartments.com
Will take advantage of you
September 9, 2022I wish I was able to attach pictures in this review. My roommate and I moved out after cleaning our apartment very well. There is a change within the lease for cleaning the carpets which we were okay with paying although there is no damage. MAA’s management decided to charge us to replace the carpet… over 500 dollars which is outrageous and no one at MAA will have an actually conversation about how they think it’s justifiable to replace this carpet. This carpet is not debatably close to ...needing replacement to stains or tears at all.Property Manager Responded
December 12, 2022Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.
Read MoreReview from Apartments.com
nothing luxury about this place - horrible service and run down
July 26, 2022DON'T MOVE HERE. I initially moved in to MAA Reserve because of it's great location in Southend and because it was more affordable then other apartments in the area. This ended up not being worth it for all of the reasons listed below and I will not be renewing my lease. It is worth noting that, no matter how many times you complain about something to management, they either do nothing or find a short term sloppy "fix" and then never follow up. HORRIBLE CUSTOMER SERVICE. Beyond that, below are ...all of the issues I've dealt with in the span of 9 months or less. - Community cleanliness: there is constantly dog waste and trash both inside and outside the MAA property; additionally, the hallways smell badly 99% of the time and the floors are usually dirty. - Broken community facilities: throughout my time here, a number of community appliances are consistently breaking; a few examples include hallway lights, exit doors either not locking or not opening, false repeated fire alarms (which is an extreme safety hazard as it lowers people's likeliness to go outside for real alarms), grills, the elevator, the parking garage door, the call box etc. - Package delivery: beyond simply posting signs, I have not seen any serious progress in getting vendors to not leave packages on the floor or outside. There have been many times where my packages have been left outdoors in front of the leasing center which is very unsafe. - Apartment appliances: recently after moving in, my dryer broke. I informed the maintenance man and after "fixing" it, he let me know I can only use one setting on the dryer for it to work and let me know that they would not be replacing it - that is not a fix. Furthermore, my AC/Heating system was broken and when I brought him in to repair it, he found a similar temporary "fix" and as a result I constantly hear fan noise in my apartment even when the unit is off and my energy bill has increased a crazy amount. - Inconsiderate neighbors: In the hallway I live on, there have been repeated problems with noise complaints, trash left out at the wrong time, and people smoking weed and nicotine in their apartments causing not only the hallway to reek, but also my apartment as it leaks through my vents. I have lived here for less than a year and experienced all of these problems repeatedly. I have held up my end of the lease but MAA has not held up their end of the contract and for the past year I have paid for services I have not received.Property Manager Responded
July 28, 2022Hi, we appreciate your feedback, and we would like to address the situation you have described. We would like to work towards a resolution and take your time seriously, please reach out to the customer care team in your area at ResidentCare@maac.com and allow us 48 business hours for a response. Thank you.
Read MoreReview from Apartments.com
Don’t move here
November 10, 2021I have lived here for a few years and have had so many issues. The garage floods to where you can’t even get in every time it rains. There are few to nine community events and it is extremely expensive to live here with all the issues that come up. Convenient location and that is about it.Property Manager Responded
November 12, 2021Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA Reserve ResidentCare@maac.com
Review from Apartments.com
Better off elsewhere
March 22, 2020If you’re moving to South End, don’t move here. This is the bottom of the barrel. The management here does not take care of the building nor care about tenant issues. My experience with other MAA properties has been great, but this place is by far the worst building I’ve ever lived in. You will pay a premium here for the location, and that’s about the only positive you’ll get. The building was one of the first to be built in South End. It hasn’t aged well. The walls are paper thin and the ...building is always gross. The halls, elevators and stairs always smell like pet waste. There has been an issue with break-ins. The same suspect just kept coming back and hitting apartment after apartment. Your “included” utilities might get disconnected! It took me six months, $150 and my internet and cable being disconnected twice before everything was corrected. Other tenant are still paying out of pocket to AT&T even though it’s supposed to be included! They’ve also had issues with people losing power for a couple days at a time! The parking garage floods badly when it rains. The building also aggressively tows. I’ve been towed 4x at $180 a tow. My experience has been, management will offer you a quick apology but no concessions or solutions to any issue. Don’t move here.Property Manager Responded
March 28, 2020We're so glad to know that our convenient location has worked well for you. We are also happy to know that your experience with our company has been great but regret to learn of your dissatisfaction with our community. From all services not being readily available to parking garage issues, we understand your frustrations. We want your entire experience to be great, so we strive to provide superior service and an exceptional place to call home and are sorry if our efforts have not met your expectations. Your satisfaction is our priority, and we want to make things right. Please contact our resident care line at 866-620-1130, so we can gather additional insight and share it with the respective team who can work to resolve your concerns. Thank you for your patience, and we look forward to hearing from you.
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Avoid If You Value Your Sleep
March 7, 2020Avoid Colonial Reserve. You’ll quickly find out that you can hear and feel every single footstep and movement from the person above you (I’m not kidding. Every. Single. Footstep). It’s one thing to simply hear noises from other apartments, it’s another for the entire apartment to shake like there’s a small earthquake anytime the person above you decides to walk around their apartment (and it’s made much worse if they also have a dog that barks or runs around). The building was poorly built and ...management doesn’t respond to residents when issues are raised. While there are some decent amenities, they aren’t anything special that you can’t already find at most other places in the area. But I cannot stress enough just how bad the paper thin ceilings are. You will regret signing a lease here.Property Manager Responded
March 14, 2020Thank you for sharing this helpful information about the noise issues you're experiencing. Your comfort and enjoyment of your home is our top priority, and we're sorry to hear if you've experienced anything less. We'd like to discuss this with you in more detail to determine how we might help improve your experience. Will you please visit the leasing office or give us a call at your earliest convenience? Thank you so much, and we look forward to hearing from you.
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Great location and kitchen but that's its
April 5, 2018The office is terrible to deal with. They nickel and dime you for every single thing here and charge you a fee at any point for any reason. My neighbor's car was stolen, and it was also broken into at a later time. Out of the parking garage that's supposed to be safe. The valet trash service that they make you pay for it rarely comes and if you leave your trash out when it's not taking you'll get a $25 fee. The internet they also make you pay for sucks and barely works and cell phones don't work ...here. There's construction going on on both sides of the building that often will work overnight. You can easily hear the people above you which is very loud often times. There is a very young frat party Vibe amongst the residents here. I would recommend checking out solace or bainridge!! I'm stuck in a lease here for a few more months.Property Manager Responded
May 3, 2018Thank you for making us aware of these unfortunate incidents with upkeep, value, and security in our community. We value our residents safety and comfort above all else, so this report is very alarming. Rest assured, our staff is already working to address these issues by evaluating our policies and procedures to ensure similar events do not occur in the future. If you would like to discuss your situation in more detail, please call us at 866-620-1130.
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Good Location, Poor Staff and Communication
March 23, 2018Located right next to Harris Teeter, the light rail, and several breweries, the convenience is great. But other than location, I have been very unimpressed with the apartment in general. The staff almost never answers or responds to phone calls, voicemails, and emails. For example, the amount of the online rent payment was incorrect (as usual), and when I tried to contact the office to discuss, I had to call at least 15 times before someone answered. The online rent amount has been incorrect for ...every single payment I have had to make. Along the lines of payment, the office is not transparent about costs. The expenses include (but are probably not limited to) base rent, water, cable/wifi, electric, renters insurance, applicable pet fees/rent, trash, pest control, account setup fee, admin and application fees, a fee to receive packages, and a security deposit. Make sure to ask about all of these because they will skim over them. As for the cable and wifi (and writing this post in 2018), you must pay $110/month. The cable package is alright, but they fail to tell you that the wifi is only 12MBPS (which is so so slow). We now have to pay an extra $15-$20 a month just to have a speed of 24MBPS, which isn't all that great either. The pet-friendly area is so small and not lit at night. The cabinets in the kitchen and bathrooms look nice but are very cheap. The washer, dryer, and dishwasher are loud and are relatively inefficient in terms of energy usage. The staff lost my application documents several times before I moved in. My friend delivered an edible arrangements to my apartment while I was at work, and the office did not call me to tell me about it - I had to find out from the edible arrangements company that I had a delivery and that the office kept it in their refrigerator. When my friend was visiting, she left while I was at work, so she asked the office to put my room key in my mailbox; the office said I had to email them to give them permission to do so; I sent the office 2 emails permitting them to leave the key in my mailbox - they never did. They key was just sitting on the main table in the office for anyone to take. Overall, poor customer care.Property Manager Responded
March 29, 2018Thank you for sharing your feedback. We strive to provide excellent service and therefore truly regret that you experienced issues with communication and response from our team. We plan to use your input to improve how we handle issues with our online payment portal, explanation of fees, and overall communication. Please allow us to make up for this negative experience by calling us at 866-620-1130 at your earliest convenience. Thank you, again.
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Expectations vs. reality
March 9, 2018When I went on my tour of the building I was very excited. They boasted about wanting to have this place feel like home and the apartments looked really nice. The location of the building is great, but that's about where the greatness ends. Once you get in you notice that there is a massive focus on additional fees and fines to drive more money into the parent company, MAA. Signs are littered around the property warning of fines should you not do everything properly and the staff have no ...consideration for real life situations. The parking situation is horrible, they have 4 floors of apartments and 7 floors of parking - just to illustrate it. They offer (for an additional fee, obviously) reserved parking spots that largely stay empty, so don't expect to park near your apartment. Staff will not go out of their way at all to help you should you need it (well...they will...for a fee) which begs me to wonder what exactly you are paying for. Once you move out they will nickel and dime you on any damage (wanted to charge me $60 to repaint a wall...which they repaint anyway). I wanted to love this place since it was my chance to be in Southend near all the activity, and I did for the first few weeks. Ultimately this property has turned me off of any MAA property because they really have no concern for the residents unless they can get extra money out of you. What I would recommend to the property is, think about why people are breaking the rules and how can you help people stop breaking the rules and actually solve the problem instead of just fining people left and right. Also the wording they use on communication is not ideal - when I moved out I got an email with my final bill saying "We hoped your enjoyed your time here....." "....failure to pay these fees within 30 days of moving out will result in them being sent to collections". I guess if they aren't welcoming when you actually live there they don't care to be customer focused when you move out either. I've turned 4 of my friends from work away from this property and they moved into the property just across the rail trail and are incredibly happy.Property Manager Responded
March 15, 2018Thank you for bringing your concerns with rental fees and fines to our attention. We make it our mission to provide the best service possible for all our residents, which means considering what is best for the entire community. We need to be consistent with our policies out of fairness. That said, your comments suggest we may need to reevaluate our guidelines to help ensure comfort for current and future residents. Please call 866-620-1130 if you'd like to discuss further.
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Beautiful!
September 15, 2015Beautiful facility with so many things to do! Pet friendly and accommodating staff.Review from Apartments.com
Nearby Schools
Sedgefield Middle
Charlotte-Mecklenburg
2700 Dorchester Place
Public School - Grades 6-8 (501 Students)
In Attendance Zone2 minute drive / 0.7 miles away
Myers Park High
Charlotte-Mecklenburg
2400 Colony Road
Public School - Grades 9-12 (3593 Students)
In Attendance Zone6 minute drive / 2.9 miles away
Sedgefield Elementary
Charlotte-Mecklenburg
715 Hartford Avenue
Public School - Grades PK-2 (376 Students)
In Attendance Zone2 minute drive / 0.8 miles away
Dilworth Elementary
Charlotte-Mecklenburg
405 East Park Avenue
Public School - Grades 3-5 (291 Students)
In Attendance Zone3 minute drive / 1.2 miles away
School data provided by GreatSchools.
details
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.
About GreatSchools Data on ApartmentHomeLiving.com.
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from MAA Reserve.
Arts Museums and Landmarks
Big Box and Retail
Lowe's
217 Iverson Way
1 minute drive / 0.65 miles away
Aldi
2526 Freedom Dr
5 minute drive / 2.62 miles away
Costco
500 Tyvola Rd
6 minute drive / 2.82 miles away
Colleges and Universities
Central Piedmont Community College - Central Campus
1201 Elizabeth Avenue
5 minute drive / 2.61 miles away
Groceries
Food Lion
2226 Park Rd
2 minute drive / 0.95 miles away
Harris Teeter
1015 Providence Rd
5 minute drive / 2.46 miles away
Aldi
2526 Freedom Dr
5 minute drive / 2.62 miles away
Hospitals
Novant Health Presbyterian Medical Center
200 Hawthorne Lane Box 33549
5 minute drive / 2.66 miles away
Military Bases
North Carolina Air National Guard
7 minute drive / 3.61 miles away
Parks and Recreation
MAA Reserve has 5 parks within 10.1 miles, including Charlotte Nature Museum, Grayson Skatepark, Rosedale, Nightmare on Independence, and Reedy Creek.
Restaurants and Dining
Shopping Centers
MAA Reserve has 5 shopping centers within 0.3 miles.
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| Charlotte Studio Apartments | $1,421 | $498 | $2,648 |
| Charlotte 1 Bedroom Apartments | $1,660 | $615 | $6,368 |
| Charlotte 2 Bedroom Apartments | $2,101 | $624 | $10,000+ |
| Charlotte 3 Bedroom Apartments | $2,601 | $870 | $10,000+ |
| Charlotte 4 Bedroom Apartments | $2,907 | $704 | $10,000+ |
| Charlotte 5 Bedroom Apartments | $3,152 | $850 | $10,000+ |
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Viewing: MAA Reserve | Desktop Version | Listing Updated: 02/26/2026 | AHLDIA