19 Photos18 Floorplans4 3D Tours1 Videos
- Studio–2 Bedrooms
- $1,203-$2,583 Pricing
- 446–1,209 Square Feet
Rent Specials
Lease Now for one month free! Certain exclusions may apply.
About MAA Reserve
TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find modern luxury in a vibrant neighborhood at MAA Reserve in Charlotte, NC. Our studio, one-bedroom, and two-bedroom apartment homes feature quartz countertops, stainless steel appliances, and kitchen islands. All buildings are non-smoking, and all homes have a washer/dryer included. From our 24-hour gym and yoga studio to the parcel pickup lockers, everything you need is here. Residents love the Oasis Courtyard with hammocks and a grilling area. Reserved parking spots and extra storage are available, and all breeds are welcome in our pet-friendly community. We also offer MAA Smart Homes as an amenity at MAA Reserve. Enjoy remote access, 24/7 customer care, self-monitored security, smart notifications and more. Join our community and enjoy having the Historic South End's famous eclectic dining and shopping right in the neighborhood.
MAA Reserve is located in the Sedgefield Neighborhood and 28209 Zip code of Charlotte, NC. This community is professionally managed by MAA
Unique Features and Amenities
- Additional Storage
- At&t Fiber
- Business Center With Wifi
- Climate Controlled Hallways
- Close To Shopping
- Coffee Bar
- Controlled Access Gate
- Courtesy Officer
- Double Ovens
- Elevator Access
- Emergency Maintenance
- Energy Star Appliances
- Ev Car Charging
- Gated Community
- Grilling Area
- Handicap Accessible
- Kitchen And Bath Upgrades
- No Breed Restrictions
- On Site Maintenance
- On Site Property Manager
- Outdoor Grill Area
- Outdoor Kitchen
- Parking Garage
- Planned Social Events
- Reserved Parking Available
- Smart Home Technology
- Social Gathering Areas
- Spin Studio
- Stayfit Spa
- Storage Units
- Trash Chutes
- Valet Trash
- Valet Trash Service
- Vaulted Ceilings
- Wifi
- Wifi Hotspot
- Yoga Studio
Property Contact Info
- Listed by:
- Agency:
- Vendor Logo:
- Website:
- View Property Website
- Call Us:
- (980) 446-3623
- Disclaimer:
Office Hours
| Monday | 10:00 am–6:00 pm |
| Tuesday | 10:00 am–6:00 pm |
| Wednesday | 10:00 am–6:00 pm |
| Thursday | 10:00 am–6:00 pm |
| Friday | 10:00 am–6:00 pm |
| Saturday | 10:00 am–5:00 pm |
| Sunday | Closed |
Floorplan Pricing and Availability
MAA Reserve offers Studio to 2 Bedroom apartments starting from $1,203 and having 446–1,209 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
ApartmentHomeLiving.com's new Interactive Property Map allows you to see where every available unit is located at this community.Try It Now >Studio
Floorplan 01B
From $1,323
Studio, 1 Bath, 446 sq ftAvailable Jul 13Availability Details
Price Availability Date Unit Sq Ft Floorplan $1,323 July 13, 2026 200D175 446 Unit 200D175 Gallery
Floorplans
Unit 200D175 Amenities and Features
Features
- Air Conditioning
Unique Features
- Kitchen And Bath Upgrades
- Smart Home Technology
Unit 200D175 Rent and Fees
Unit Price
- $1,323
Model Rent and Fees
Model Price Range
- $1,323 - $2,713
Apartment Unit: 200D175Apartment Model: 01B$1,323Studio, 1 Bath, 446 sq ftAvailable July 13, 2026![]()
Unit: 200D175 - Floorplan Floorplan 01A
From $1,203
Studio, 1 Bath, 496 sq ftAvailable Jul 13Model Gallery
3D Tours
Availability Details
Price Availability Date Unit Sq Ft View Details $1,228 July 13, 2026 200D171 496 $1,203 July 20, 2026 200C146 496 $1,328 August 14, 2026 200C355 496 Model Amenities and Features
Features
- Air Conditioning
- Ceiling Fans
- Washer/Dryer
Kitchen
- Microwave
Unique Features
- Smart Home Technology
Model Rent and Fees
Model Price Range
- $1,203 - $3,198
Current Available Pricing
- $1,203 - $1,328
Unit 200D171 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200D171 Rent and Fees
Unit Price
- $1,228
Model Rent and Fees
Model Price Range
- $1,203 - $3,198
Unit 200C146 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200C146 Rent and Fees
Unit Price
- $1,203
Model Rent and Fees
Model Price Range
- $1,203 - $3,198
Unit 200C355 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200C355 Rent and Fees
Unit Price
- $1,328
Model Rent and Fees
Model Price Range
- $1,203 - $3,198
Apartment Model: 01AFrom $1,203Studio, 1 Bath, 496 sq ftAvailable July 13, 202601A - 3D Tour Apartment Unit: 200D171Apartment Model: 01A$1,228Studio, 1 Bath, 496 sq ftAvailable July 13, 2026Apartment Unit: 200C146Apartment Model: 01A$1,203Studio, 1 Bath, 496 sq ftAvailable July 20, 2026Apartment Unit: 200C355Apartment Model: 01A$1,328Studio, 1 Bath, 496 sq ftAvailable August 14, 20261 Bedroom
Floorplan 11A
From $1,453
1 Bed, 1 Bath, 705-847 sq ftAvailable NowLargest 1 BedroomThis is the largest 1 Bedroom at this PropertyAvailability Details
Price Availability Date Unit Sq Ft Floorplan View Details $1,503 Available Now 300A304 705 $1,453 Available Now 200C144 705 $1,513 July 14, 2026 300A220 705 Model Amenities and Features
Features
- Air Conditioning
- High Speed Internet Access
Unique Features
- Kitchen And Bath Upgrades
- Smart Home Technology
Model Rent and Fees
Model Price Range
- $1,453 - $3,148
Current Available Pricing
- $1,453 - $1,513
Unit 300A304 Amenities and Features
Features
- Air Conditioning
Unique Features
- Kitchen And Bath Upgrades
- Smart Home Technology
Unit 300A304 Rent and Fees
Unit Price
- $1,503
Model Rent and Fees
Model Price Range
- $1,453 - $3,148
Unit 200C144 Amenities and Features
Features
- Air Conditioning
Unique Features
- Kitchen And Bath Upgrades
- Smart Home Technology
Unit 200C144 Rent and Fees
Unit Price
- $1,453
Model Rent and Fees
Model Price Range
- $1,453 - $3,148
Unit 300A220 Gallery
Floorplans
Unit 300A220 Amenities and Features
Features
- Air Conditioning
Unique Features
- Kitchen And Bath Upgrades
- Smart Home Technology
Unit 300A220 Rent and Fees
Unit Price
- $1,513
Model Rent and Fees
Model Price Range
- $1,453 - $3,148
Apartment Unit: 300A304Apartment Model: 11A$1,5031 Bedroom, 1 Bath, 705 sq ftAvailable NowApartment Unit: 200C144Apartment Model: 11A$1,4531 Bedroom, 1 Bath, 705 sq ftAvailable NowApartment Unit: 300A220Apartment Model: 11A$1,5131 Bedroom, 1 Bath, 705 sq ftAvailable July 14, 2026![]()
Unit: 300A220 - Floorplan 11A Alt 6
From $1,533
1 Bed, 1 Bath, 681-822 sq ftAvailable Jul 19Availability Details
Price Availability Date Unit Sq Ft Floorplan View Details $1,543 July 19, 2026 300B126 681 $1,643 August 19, 2026 300A403 822 $1,718 August 19, 2026 300B439 822 Model Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Model Rent and Fees
Model Price Range
- $1,533 - $3,138
Current Available Pricing
- $1,543 - $1,718
Unit 300B126 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 300B126 Rent and Fees
Unit Price
- $1,543
Model Rent and Fees
Model Price Range
- $1,533 - $3,138
Unit 300A403 Gallery
Floorplans
Unit 300A403 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 300A403 Rent and Fees
Unit Price
- $1,643
Model Rent and Fees
Model Price Range
- $1,533 - $3,138
Unit 300B439 Gallery
Floorplans
Unit 300B439 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 300B439 Rent and Fees
Unit Price
- $1,718
Model Rent and Fees
Model Price Range
- $1,533 - $3,138
Apartment Unit: 300B126Apartment Model: 11A Alt 6$1,5431 Bedroom, 1 Bath, 681 sq ftAvailable July 19, 2026Apartment Unit: 300A403Apartment Model: 11A Alt 6$1,6431 Bedroom, 1 Bath, 822 sq ftAvailable August 19, 2026![]()
Unit: 300A403 - Floorplan Apartment Unit: 300B439Apartment Model: 11A Alt 6$1,7181 Bedroom, 1 Bath, 822 sq ftAvailable August 19, 2026![]()
Unit: 300B439 - Floorplan Floorplan 11B
From $1,418
1 Bed, 1 Bath, 603 sq ftAvailable Jul 25Cheapest 1 BedroomThis is the cheapest 1 Bedroom at this PropertyAvailability Details
Price Availability Date Unit Sq Ft Floorplan $1,418 July 25, 2026 200C251 603 Unit 200C251 Gallery
Floorplans
Unit 200C251 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200C251 Rent and Fees
Unit Price
- $1,418
Model Rent and Fees
Model Price Range
- $1,418 - $2,833
Apartment Unit: 200C251Apartment Model: 11B$1,4181 Bedroom, 1 Bath, 603 sq ftAvailable July 25, 2026![]()
Unit: 200C251 - Floorplan 11A Alt 7
From $1,623
1 Bed, 1 Bath, 686 sq ftAvailable Sep 13Availability Details
Price Availability Date Unit Sq Ft Floorplan $1,623 September 13, 2026 200D388 686 Unit 200D388 Gallery
Floorplans
Unit 200D388 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200D388 Rent and Fees
Unit Price
- $1,623
Model Rent and Fees
Model Price Range
- $1,623 - $2,728
Apartment Unit: 200D388Apartment Model: 11A Alt 7$1,6231 Bedroom, 1 Bath, 686 sq ftAvailable September 13, 2026![]()
Unit: 200D388 - Floorplan 2 Bedrooms
Floorplan 22A
From $2,293
2 Beds, 2 Baths, 1017-1167 sq ftAvailable Jul 18Model Gallery
3D Tours
Availability Details
Price Availability Date Unit Sq Ft Floorplan View Details $2,583 July 18, 2026 300A415 1017 $2,293 August 12, 2026 200D164 1017 $2,428 August 25, 2026 200D469 1167 Model Amenities and Features
Features
- Air Conditioning
- High Speed Internet Access
Unique Features
- Smart Home Technology
Model Rent and Fees
Model Price Range
- $2,293 - $4,313
Current Available Pricing
- $2,293 - $2,583
Unit 300A415 Gallery
Floorplans
Unit 300A415 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 300A415 Rent and Fees
Unit Price
- $2,583
Model Rent and Fees
Model Price Range
- $2,293 - $4,313
Unit 200D164 Gallery
Floorplans
Unit 200D164 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200D164 Rent and Fees
Unit Price
- $2,293
Model Rent and Fees
Model Price Range
- $2,293 - $4,313
Unit 200D469 Gallery
Floorplans
Unit 200D469 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200D469 Rent and Fees
Unit Price
- $2,428
Model Rent and Fees
Model Price Range
- $2,293 - $4,313
Apartment Model: 22AFrom $2,2932 Bedroom, 2 Bath, 1017-1167 sq ftAvailable July 18, 202622A - 3D Tour Apartment Unit: 300A415Apartment Model: 22A$2,5832 Bedroom, 2 Bath, 1017 sq ftAvailable July 18, 2026![]()
Unit: 300A415 - Floorplan Apartment Unit: 200D164Apartment Model: 22A$2,2932 Bedroom, 2 Bath, 1017 sq ftAvailable August 12, 2026![]()
Unit: 200D164 - Floorplan Apartment Unit: 200D469Apartment Model: 22A$2,4282 Bedroom, 2 Bath, 1167 sq ftAvailable August 25, 2026![]()
Unit: 200D469 - Floorplan Floorplan 22C
From $2,538
2 Beds, 2 Baths, 1209 sq ftAvailable Aug 28Availability Details
Price Availability Date Unit Sq Ft Floorplan $2,538 August 28, 2026 200D287 1209 Unit 200D287 Gallery
Floorplans
Unit 200D287 Amenities and Features
Features
- Air Conditioning
Unique Features
- Smart Home Technology
Unit 200D287 Rent and Fees
Unit Price
- $2,538
Model Rent and Fees
Model Price Range
- $2,538 - $4,238
Apartment Unit: 200D287Apartment Model: 22C$2,5382 Bedroom, 2 Bath, 1209 sq ftAvailable August 28, 2026![]()
Unit: 200D287 - Floorplan
Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
Schedule a Tour
Call us at: (980) 446-3623 to schedule a tour.
Videos
MAA Reserve Apartments, Charlotte, NC - video 1
Property Video Tour 1
3D Tours
Unit 143
Leasing Office
0BR, 1BA - Studio - 496 SF
2BR, 2BA - 1017-1167 SF
Property Information
- 353 Units
- 5 Stories
- Built in 2013
Fees and Policies
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified.
Required Fees
One-Time Basics
- Due at Application
- Application Fee Per ApplicantiCharged per applicant.$85.00
- Due at Move-In
- Administrative FeeiCharged per unit.$250.00
Pet Policy and Fees
Cats
- 2 Pet Limit
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
Dogs
- 2 Pet Limit
Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
Parking Info and Fees
- Surface Loti1st floor and throughout parking deck
- CoverediIn parking deck
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Features and Amenities
On-Site Services
- Dry Cleaning Service
- Maintenance On Site
- Package Service
- Planned Social Activities
- Property Manager On Site
- Trash Pickup Door To Door
- Car Charging Station
- Pet Play Area
- Community Wide Wi Fi
- Laundry Facilities
- Garden
Community Features
- Business Center
- Clubhouse
- Breakfast/Coffee Concierge
- Disposal Chutes
- Elevator
Outdoor Features
- Grill
- Zen Garden
- Courtyard
- Cabana
- Picnic Area
- Controlled Access
- Patio
Recreation and Fitness
- Fitness Center
- Spa
- Bicycle Storage
- Pool
Interior Features
- Balcony
- Storage Space
- Ceiling Fans
- High Speed Internet Access
- Double Vanities
- Tub/Shower
- Heating
- Cable Ready
- Washer/Dryer
- Air Conditioning
- Wi Fi
- Wheelchair Accessible (Rooms)
Kitchen Amenities
- Oven
- Island Kitchen
- Refrigerator
- Dishwasher
- Microwave
- Disposal
- Freezer
- Stainless Steel Appliances
- Kitchen
- Quartz Countertops
Living Area Features
- Walk In Closets
- Vaulted Ceiling
- Vinyl Flooring
- Carpet
- Views
- Window Coverings
- Hardwood Floors
- Loft Layout
Map
2720 South Blvd, Charlotte, NC 28209
- Shopping
- Colleges
- Grocery
- Medical
- Parks
- Transportation
Map
Frequently Asked Questions about MAA Reserve
Where is MAA Reserve located?
MAA Reserve is located at 2720 South Blvd near the Sedgefield area of Charlotte, NC
What is the current rent range at MAA Reserve?
Studio to 2 Bedroom Apartments at MAA Reserve currently range from $1,203 to $2,583
When is the leasing office open?
- The office Hours for MAA Reserve are
- Monday 10:00 am–6:00 pm
- Tuesday 10:00 am–6:00 pm
- Wednesday 10:00 am–6:00 pm
- Thursday 10:00 am–6:00 pm
- Friday 10:00 am–6:00 pm
- Saturday 10:00 am–5:00 pm
- Sunday Closed
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Are there any rent specials?
The current rent special at MAA Reserve is: Lease Now for one month free! Certain exclusions may apply..
Renters Reviews and Ratings
Better Apartments Next Door...
February 12, 2026 - Review from Apartments.com
So many different property managers in 3 years I can't even remember. MAA will do the absolute minimum to get you by then charge you insane amounts at move out ($980 for carpet that came up when they cleaned it... no renter damage just poor installation but we were still on the hook for the bill). Minimum amenities, the pool is decent, the gym is a few treadmills, a cable machine, few free weights, slightly more advanced than a hotel gym. The outside smells like dog urine. Frequently pets would ...
urinate on the common area floors and it would take days to get it cleaned. Our washer was cracked at move in and they "couldn't find" our turned in move sheet. They magically found it a few minutes after I called. So many apartments are next door, I would just look there.
Read More
Property has Mold!!!
November 12, 2025 - Review from Apartments.com
My brother has been living in this apartment complex in Charlotte and has dealt with recurring mold for months. Maintenance has not fixed the root cause so it keeps coming back. The mold has also ruined several of his belongings. Instead of taking responsibility, management has tried to charge him thousands of dollars to either move to another unit or terminate his lease early. Tenants have rights to a safe and habitable home and mold is a serious issue. This complex does not seem to prioritize ...
resident safety, proper maintenance, or tenant rights
Read More
Property Manager Responded
November 14, 2025
Hi, we appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.
Worth it for the Price
October 7, 2022 - Review from Apartments.com
I’ve been here two months so far and the only issue I’ve had is some barking dogs and the noise from the street-facing apartment (nothing they can control). It definitely smells like weed on the courtyard side halls but I haven’t had issues on my side. For south end location, I toured a lot of places and this one fit the bill for my needs. the balconies are super small, but you’re right on the rail trail line so it’s very walkable. the maintenance is super nice and Matthew in the front office ...
always gets me what I need. There are much worse places to live in the location with even higher prices.
Read More
Property Manager Responded
October 11, 2022
Hello there, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
Will take advantage of you
September 9, 2022 - Review from Apartments.com
I wish I was able to attach pictures in this review. My roommate and I moved out after cleaning our apartment very well. There is a change within the lease for cleaning the carpets which we were okay with paying although there is no damage. MAA’s management decided to charge us to replace the carpet… over 500 dollars which is outrageous and no one at MAA will have an actually conversation about how they think it’s justifiable to replace this carpet. This carpet is not debatably close to ...
needing replacement to stains or tears at all.
Read More
Property Manager Responded
December 12, 2022
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.
nothing luxury about this place - horrible service and run down
July 26, 2022 - Review from Apartments.com
DON'T MOVE HERE. I initially moved in to MAA Reserve because of it's great location in Southend and because it was more affordable then other apartments in the area. This ended up not being worth it for all of the reasons listed below and I will not be renewing my lease. It is worth noting that, no matter how many times you complain about something to management, they either do nothing or find a short term sloppy "fix" and then never follow up. HORRIBLE CUSTOMER SERVICE. Beyond that, below are ...
all of the issues I've dealt with in the span of 9 months or less.
- Community cleanliness: there is constantly dog waste and trash both inside and outside the MAA property; additionally, the hallways smell badly 99% of the time and the floors are usually dirty.
- Broken community facilities: throughout my time here, a number of community appliances are consistently breaking; a few examples include hallway lights, exit doors either not locking or not opening, false repeated fire alarms (which is an extreme safety hazard as it lowers people's likeliness to go outside for real alarms), grills, the elevator, the parking garage door, the call box etc.
- Package delivery: beyond simply posting signs, I have not seen any serious progress in getting vendors to not leave packages on the floor or outside. There have been many times where my packages have been left outdoors in front of the leasing center which is very unsafe.
- Apartment appliances: recently after moving in, my dryer broke. I informed the maintenance man and after "fixing" it, he let me know I can only use one setting on the dryer for it to work and let me know that they would not be replacing it - that is not a fix. Furthermore, my AC/Heating system was broken and when I brought him in to repair it, he found a similar temporary "fix" and as a result I constantly hear fan noise in my apartment even when the unit is off and my energy bill has increased a crazy amount.
- Inconsiderate neighbors: In the hallway I live on, there have been repeated problems with noise complaints, trash left out at the wrong time, and people smoking weed and nicotine in their apartments causing not only the hallway to reek, but also my apartment as it leaks through my vents.
I have lived here for less than a year and experienced all of these problems repeatedly. I have held up my end of the lease but MAA has not held up their end of the contract and for the past year I have paid for services I have not received.
Read More
Property Manager Responded
July 28, 2022
Hi, we appreciate your feedback, and we would like to address the situation you have described. We would like to work towards a resolution and take your time seriously, please reach out to the customer care team in your area at ResidentCare@maac.com and allow us 48 business hours for a response. Thank you.
Don’t move here
November 10, 2021 - Review from Apartments.com
I have lived here for a few years and have had so many issues. The garage floods to where you can’t even get in every time it rains. There are few to nine community events and it is extremely expensive to live here with all the issues that come up. Convenient location and that is about it.
Property Manager Responded
November 12, 2021
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA Reserve ResidentCare@maac.com
Better off elsewhere
March 22, 2020 - Review from Apartments.com
If you’re moving to South End, don’t move here. This is the bottom of the barrel. The management here does not take care of the building nor care about tenant issues. My experience with other MAA properties has been great, but this place is by far the worst building I’ve ever lived in.
You will pay a premium here for the location, and that’s about the only positive you’ll get.
The building was one of the first to be built in South End. It hasn’t aged well. The walls are paper thin and the ...
building is always gross. The halls, elevators and stairs always smell like pet waste.
There has been an issue with break-ins. The same suspect just kept coming back and hitting apartment after apartment.
Your “included” utilities might get disconnected! It took me six months, $150 and my internet and cable being disconnected twice before everything was corrected.
Other tenant are still paying out of pocket to AT&T even though it’s supposed to be included! They’ve also had issues with people losing power for a couple days at a time!
The parking garage floods badly when it rains. The building also aggressively tows. I’ve been towed 4x at $180 a tow.
My experience has been, management will offer you a quick apology but no concessions or solutions to any issue.
Don’t move here.
Read More
Property Manager Responded
March 28, 2020
We're so glad to know that our convenient location has worked well for you. We are also happy to know that your experience with our company has been great but regret to learn of your dissatisfaction with our community. From all services not being readily available to parking garage issues, we understand your frustrations. We want your entire experience to be great, so we strive to provide superior service and an exceptional place to call home and are sorry if our efforts have not met your expectations. Your satisfaction is our priority, and we want to make things right. Please contact our resident care line at 866-620-1130, so we can gather additional insight and share it with the respective team who can work to resolve your concerns. Thank you for your patience, and we look forward to hearing from you.
Avoid If You Value Your Sleep
March 7, 2020 - Review from Apartments.com
Avoid Colonial Reserve. You’ll quickly find out that you can hear and feel every single footstep and movement from the person above you (I’m not kidding. Every. Single. Footstep). It’s one thing to simply hear noises from other apartments, it’s another for the entire apartment to shake like there’s a small earthquake anytime the person above you decides to walk around their apartment (and it’s made much worse if they also have a dog that barks or runs around).
The building was poorly built and ...
management doesn’t respond to residents when issues are raised. While there are some decent amenities, they aren’t anything special that you can’t already find at most other places in the area. But I cannot stress enough just how bad the paper thin ceilings are.
You will regret signing a lease here.
Read More
Property Manager Responded
March 14, 2020
Thank you for sharing this helpful information about the noise issues you're experiencing. Your comfort and enjoyment of your home is our top priority, and we're sorry to hear if you've experienced anything less. We'd like to discuss this with you in more detail to determine how we might help improve your experience. Will you please visit the leasing office or give us a call at your earliest convenience? Thank you so much, and we look forward to hearing from you.
Great location and kitchen but that's its
April 5, 2018 - Review from Apartments.com
The office is terrible to deal with. They nickel and dime you for every single thing here and charge you a fee at any point for any reason. My neighbor's car was stolen, and it was also broken into at a later time. Out of the parking garage that's supposed to be safe. The valet trash service that they make you pay for it rarely comes and if you leave your trash out when it's not taking you'll get a $25 fee. The internet they also make you pay for sucks and barely works and cell phones don't work ...
here. There's construction going on on both sides of the building that often will work overnight. You can easily hear the people above you which is very loud often times. There is a very young frat party Vibe amongst the residents here. I would recommend checking out solace or bainridge!! I'm stuck in a lease here for a few more months.
Read More
Property Manager Responded
May 3, 2018
Thank you for making us aware of these unfortunate incidents with upkeep, value, and security in our community. We value our residents safety and comfort above all else, so this report is very alarming. Rest assured, our staff is already working to address these issues by evaluating our policies and procedures to ensure similar events do not occur in the future. If you would like to discuss your situation in more detail, please call us at 866-620-1130.
Good Location, Poor Staff and Communication
March 23, 2018 - Review from Apartments.com
Located right next to Harris Teeter, the light rail, and several breweries, the convenience is great. But other than location, I have been very unimpressed with the apartment in general. The staff almost never answers or responds to phone calls, voicemails, and emails. For example, the amount of the online rent payment was incorrect (as usual), and when I tried to contact the office to discuss, I had to call at least 15 times before someone answered. The online rent amount has been incorrect for ...
every single payment I have had to make. Along the lines of payment, the office is not transparent about costs. The expenses include (but are probably not limited to) base rent, water, cable/wifi, electric, renters insurance, applicable pet fees/rent, trash, pest control, account setup fee, admin and application fees, a fee to receive packages, and a security deposit. Make sure to ask about all of these because they will skim over them. As for the cable and wifi (and writing this post in 2018), you must pay $110/month. The cable package is alright, but they fail to tell you that the wifi is only 12MBPS (which is so so slow). We now have to pay an extra $15-$20 a month just to have a speed of 24MBPS, which isn't all that great either. The pet-friendly area is so small and not lit at night. The cabinets in the kitchen and bathrooms look nice but are very cheap. The washer, dryer, and dishwasher are loud and are relatively inefficient in terms of energy usage. The staff lost my application documents several times before I moved in. My friend delivered an edible arrangements to my apartment while I was at work, and the office did not call me to tell me about it - I had to find out from the edible arrangements company that I had a delivery and that the office kept it in their refrigerator. When my friend was visiting, she left while I was at work, so she asked the office to put my room key in my mailbox; the office said I had to email them to give them permission to do so; I sent the office 2 emails permitting them to leave the key in my mailbox - they never did. They key was just sitting on the main table in the office for anyone to take. Overall, poor customer care.
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Property Manager Responded
March 29, 2018
Thank you for sharing your feedback. We strive to provide excellent service and therefore truly regret that you experienced issues with communication and response from our team. We plan to use your input to improve how we handle issues with our online payment portal, explanation of fees, and overall communication. Please allow us to make up for this negative experience by calling us at 866-620-1130 at your earliest convenience. Thank you, again.
Expectations vs. reality
March 9, 2018 - Review from Apartments.com
When I went on my tour of the building I was very excited. They boasted about wanting to have this place feel like home and the apartments looked really nice. The location of the building is great, but that's about where the greatness ends. Once you get in you notice that there is a massive focus on additional fees and fines to drive more money into the parent company, MAA. Signs are littered around the property warning of fines should you not do everything properly and the staff have no ...
consideration for real life situations. The parking situation is horrible, they have 4 floors of apartments and 7 floors of parking - just to illustrate it. They offer (for an additional fee, obviously) reserved parking spots that largely stay empty, so don't expect to park near your apartment. Staff will not go out of their way at all to help you should you need it (well...they will...for a fee) which begs me to wonder what exactly you are paying for. Once you move out they will nickel and dime you on any damage (wanted to charge me $60 to repaint a wall...which they repaint anyway).
I wanted to love this place since it was my chance to be in Southend near all the activity, and I did for the first few weeks. Ultimately this property has turned me off of any MAA property because they really have no concern for the residents unless they can get extra money out of you. What I would recommend to the property is, think about why people are breaking the rules and how can you help people stop breaking the rules and actually solve the problem instead of just fining people left and right. Also the wording they use on communication is not ideal - when I moved out I got an email with my final bill saying "We hoped your enjoyed your time here....." "....failure to pay these fees within 30 days of moving out will result in them being sent to collections". I guess if they aren't welcoming when you actually live there they don't care to be customer focused when you move out either.
I've turned 4 of my friends from work away from this property and they moved into the property just across the rail trail and are incredibly happy.
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Property Manager Responded
March 15, 2018
Thank you for bringing your concerns with rental fees and fines to our attention. We make it our mission to provide the best service possible for all our residents, which means considering what is best for the entire community. We need to be consistent with our policies out of fairness. That said, your comments suggest we may need to reevaluate our guidelines to help ensure comfort for current and future residents. Please call 866-620-1130 if you'd like to discuss further.
Beautiful!
September 15, 2015 - Review from Apartments.com
Beautiful facility with so many things to do! Pet friendly and accommodating staff.
Nearby Schools
Myers Park High
Charlotte-Mecklenburg School District
2400 Colony Road
Public School - Grades 9-12 (3593 Students)
In Attendance Zone6 minute drive / 2.9 miles away
School data provided by GreatSchools.
details
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.
About GreatSchools Data on ApartmentHomeLiving.com.
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from MAA Reserve.
Arts Museums and Landmarks
Big Box and Retail
Lowe's
217 Iverson Way
1 minute drive / 0.65 miles away
Aldi
2526 Freedom Dr
5 minute drive / 2.62 miles away
Costco
500 Tyvola Rd
6 minute drive / 2.82 miles away
Colleges and Universities
Central Piedmont Community College - Central Campus
1201 Elizabeth Avenue
5 minute drive / 2.61 miles away
Groceries
Food Lion
2226 Park Rd
2 minute drive / 0.95 miles away
Harris Teeter
1015 Providence Rd
5 minute drive / 2.46 miles away
Aldi
2526 Freedom Dr
5 minute drive / 2.62 miles away
Hospitals
Carolinas Medical Center / Behavioral Health
1000 Blythe Blvd
5 minute drive / 1.74 miles away
Novant Health Presbyterian Medical Center
200 Hawthorne Lane Box 33549
5 minute drive / 2.66 miles away
Strategic Behavioral Center - Charlotte
1715 Sharon Road West
12 minute drive / 5.69 miles away
Military Bases
North Carolina Air National Guard
7 minute drive / 3.61 miles away
Parks and Recreation
MAA Reserve has 5 parks within 10.1 miles, including Charlotte Nature Museum, Grayson Skatepark, Rosedale, Nightmare on Independence, and Reedy Creek.
Restaurants and Dining
Shopping Centers
MAA Reserve has 5 shopping centers within 0.3 miles.
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| Charlotte Studio Apartments | $1,464 | $799 | $5,476 |
| Charlotte 1 Bedroom Apartments | $1,662 | $650 | $6,053 |
| Charlotte 2 Bedroom Apartments | $2,110 | $599 | $10,000+ |
| Charlotte 3 Bedroom Apartments | $2,614 | $650 | $10,000+ |
| Charlotte 4 Bedroom Apartments | $3,247 | $769 | $10,000+ |
| Charlotte 5 Bedroom Apartments | $2,460 | $749 | $8,948 |
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Viewing: MAA Reserve | Desktop Version | Listing Updated: 07/10/2026 | AHLDIA
Property Manager Responded